Customer Experience Agent

**Job Details** - 2 Year(s) of Experience - Open for Fresh Graduates - PhD/Master's Degree/Bachelor's Degree/Diploma/Certificate - Others - Malaysian only - Face to Face / Video Call - Test / Assessment will be conducted **Job Requirement / Responsibility** **Responsibility**: 1. Provide quality customer support (24/7) through LiveChat and Digital channels...

**Why this role?** As a **Customer Service Agent**at KONE, you will be the voice of the company, playing a vital role in ensuring customer safety, satisfaction, and trust. You will manage unplanned maintenance requests, handle customer inquiries and complaints, and help keep customers informed and supported. **What will you be doing?** - **Callout Agent...

Job Description: Description - The incumbent is responsible for the smooth operational processes that our customer experience, when they interact with the Grab platform across the contact center touch-points. - He/She is required to have the ability to manage a team of high-performing customer experience agents across voice/digital platforms, while meeting...

About the role Join our growing team as a Customer Service Agent (Digital Banking) at Brandt Business Services Sdn Bhd in Petaling Jaya, Selangor. This full-time role is responsible for providing exceptional customer service and support to our digital banking customers.What you'll be doingRespond to customer inquiries and requests via phone, email, and chat...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

**Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

Join our enthusiastic and forward-thinking team, where we blend fresh insights with proven expertise to enhance our customers' operational success. From initial design through to execution, we create effective strategies to uphold and exceed industry service level standards. If you're looking for a dynamic and innovative workplace, we're the right fit for...

Answers inbound calls/chats and makes outbound calls, as necessaryEvaluate problems and complaints of the callers and provide proper solutions to themRespond to the needs of customers and provide personalized serviceProvide information on the company's products or services and generate interest in the offerUpsell products and servicesResearch needed...

**Responsibilities**: **Salary**: RM2000 + RM200 KPI Allowance Location - Ara Damansara **Job Types**: Contract (2 months) (Upon completion 2 months will be given additional RM1000) Working Days: 5 days a week (2 days off, rotational) Working Hours: 9.00 am - 9.00 pm (Rotational shift) JOB DESCRIPTION: - Handling all outbound calls pertaining to...

_**Exciting Opportunity: Customer Support (Telesales Agent) in International Banking Industry!**_ **What We Offer**: **Basic Salary**: RM3,000-RM 7,000 per month **KPI Allowance**:RM200 **Monthly sales target**: RM5000 **Quarterly sales incentive**:RM2000 **Annual sales incentives**:RM3000 **Location**: PJ City Development **Job Scope**: - Perform...