Service Desk Analyst

**Job Title**: Service Desk Analyst **Experience Level**: 1 Year **Job Summary**: We are seeking a motivated and customer-focused **Service Desk Analyst** with 1 year of IT support experience. You will serve as the first point of contact for technical support, resolving issues efficiently and ensuring high customer satisfaction. This role offers...

**Job Title: IT Service Desk Analyst** **Budget**: Dependent on background and experience **Duration**: 1 Year (Renewable) **Number of Positions Open**: 1 **Role Context & Purpose** The IT Service Desk Analyst will play a pivotal role in contributing to projects that have a significant impact on the organization. This position will provide essential IT...

Our Purpose Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities. The Nitty Gritty Role Overview and Objectives The Service Desk Analyst is responsible for ensuring all Incidents or Request are updated in a timely manner The core objectives and responsibilities of the...

Job SummaryTheService Desk Analystwill act as a key technical escalation point within the Service Desk team, ensuring smooth incident, request, and problem management processes. This role requires providing1st and 2nd line remote supportacross multiple clients, maintaining high service quality and customer satisfaction while adhering toSLA and KPI targets....

**Job Title: Service Desk Analyst** **Purpose of the Role**: The Service Desk Analyst acts as the first point of contact for IT support, helping users with technical issues and service requests. This role ensures IT systems run smoothly by troubleshooting hardware and software problems, managing user accounts, and following global IT standards. The analyst...

**Company Overview** Our client specializes as a top-notch Information Technology Solutions Provider and Managed Service Provider for various businesses. We started off as a dedicated service provider in computer supporting systems and over the years, we have progressed to also develop programs that empower clients in maintaining their IT...

**The Position**: This role provides the second-level contact and conveys resolutions or facilitates resolutions to end-user and customer issues, and properly escalates unresolved queries to the next level of support where necessary. The Service Desk Analyst will be cross-trained on all aspects of delivery on technology solutions. **Responsibilities**: -...

Position: Service Desk Analyst Location: Kuala Lumpur Malaysia Duration: 12 Months Extendablle contarct Experience : 1+ Years in service desk Job Purpose 2. To provide 1st level support and troubleshooting. 3. To log problems onto HPSM. 4. To ensure continuous improvement to the job function 5. To submit daily, weekly and monthly helpdesk report to team...

IT Service Desk Analyst – Level 2Location: Kuala LumpurContract Duration: 6 monthsWorking Hours: 24/7 coverage (8 hours per shift, 1-hour break)Working Days: Rotational, as scheduled by team leader (5 working days followed by 2 days off)OverviewThe IT Service Desk Analyst delivers first- and second-level IT support to employees organization-wide, operating...

[𝐇𝐈𝐑𝐈𝐍𝐆] Local Japanese speakerWe're looking for Service Desk Analyst (Japanese speaker) in KL.Bukit Jalil | RM9,000-RM10,000 | Japanese speaker Position:●Handling Incoming Support Requests: Answer user inquiries via phone, email, chat, or in person.●Document and categorize incoming requests, ensuring accurate tracking and resolution....