Sales and Marketing Executive

2 days ago

Kulim, Malaysia Lifework Staffing Services Full time

We are looking for a dynamic and customer-oriented Sales & Customer Relations Executive to join our team This role is essential to support our business growth by building and maintaining strong relationships with customers and prospects, serving as a liaison between customers and our production and QA teams. You will be responsible for handling commercial matters, providing valuable sales support, and ensuring customer satisfaction.

**Key Responsibilities**:

- Maintain and grow relationships with customers and prospects.
- Provide prompt follow-ups, competitive quotations, and technical support to meet customer needs.
- Handle customer complaints, working with production and QA teams to resolve issues.
- Execute orders by coordinating with production and QA to ensure timely delivery.
- Ensure product quality meets customer expectations.
- Source reliable parts to support customer inquiries.
- Participate in cross-functional team assignments for continuous improvement.

**Qualifications**:

- Diploma or Degree in Engineering or Business.
- Fresh graduates or those with 1-2 years of sales experience are encouraged to apply.
- Strong communication skills in both English and Malay (spoken and written).
- Proficiency in Microsoft Office and basic computer literacy.
- Positive attitude, initiative, and strong interpersonal skills.

**Additional Requirements**:

- Commitment to safety, discipline, and adherence to 5S standards in the workplace.
- Compliance with Quality & Environment Policy & Procedures.
- Willingness to work on weekends or public holidays if needed, with immediate reporting of any issues.

**Competencies**:

- Communication Skills (T)
- Interpersonal Skills (B)

**Why Join Us?**
- Opportunity to work in a supportive, growth-focused environment.
- Collaborate with cross-functional teams to make a meaningful impact.
- Continuous learning and career advancement opportunities.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Attendance bonus
- Performance bonus
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Marketing: 2 years (preferred)
- Sales: 2 years (preferred)

**Language**:

- Mandarin (required)

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