Operation Sale Support Specialist

2 weeks ago

Subang Jaya, Malaysia ZOM-IN Full time

**About**

Southeast Asia's leading super app - providing transportation, logistics and financial services. We aim to solve key problems in the region and improve the lives of millions through technology.

**About the Team**

Our unique platform enables Advertisers, Agencies, and Merchants to engage customers via innovative digital and offline advertising experiences, and reach more than 187 million customers across Southeast Asia.

You will be joining us at the most exciting stage in our growth journey, as our business rapidly scales to create more value for our users, drivers, merchants, and advertising partners, and improve the lives of many across Southeast Asia.

**About the Role**

We are looking for a responsible self-starter who can take on day to day responsibilities with little supervision. As a Temp,n Ads Regional Sales Support Specialist, you would be assisting the team to manage daily tasks as well as optimize, automate and log our processes. Through your time with us, you will acquire invaluable skills in sales analytics, forecasting sales revenue based on market insights, a deeper understanding of the Salesforce interface, and end to end Sales Operations processes.

Your work will have a direct impact on Ads’ revenue growth, by helping our various sales teams across South East Asia sell better, smarter and faster. You will also get many opportunities to interact with different stakeholders in the organization and hear their amazing personal journeys.

**Your day to day responsibilities could include**:
**1. Sales Operations**
- Create and maintain Salesforce dashboards and reports for Sales Team to use
- Investigate and resolve Salesforce operational issues for Sales Team users
- Work with Sales Teams to ensure that all Country digital and fleet campaigns are accurately recorded and tagged in Salesforce
- Work with Regional Sales Operations Team to roll out new solutions to improve the efficiency of Sales Operations processes in Country, including Salesforce implementation projects etc
- Work with Regional Sales Operations Team to catalogue end-to-end Sales Operations processes (selling to billing to revenue recognition), and suggest improvements to streamline processes.

**2. Finance Operations**
- Support the Finance Operations Team to aggregate monthly transaction revenue, prepare billing data for invoicing and handle adhoc billing requests,
- Investigate and resolve billing related queries from Sales Teams and internal stakeholders
- Create new Oracle Billing profiles for new customers
- Calculate sales incentives that will be paid quarterly to sales teams

**Requirements**:

- Keen interest to learn about the digital advertising sales in the ecosystem
- Independent self starter with a ‘can-learn, can-do’ attitude
- Any undergraduate in Marketing, Finance, Business, Humanities, Arts & Social Science, or any relevant courses (Don’t be afraid to try)
- Proficient in Microsoft Office (Word, Excel, Powerpoint) or Google (Docs, Sheets, Slides)

**Job Types**: Contract, Full-time

Schedule:

- Monday to Friday

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