Chief Operating Officer

7 days ago


Bangi, Malaysia Shawarmax Sdn Bhd Full time

We’re Hiring: Chief Operating Officer (COO) - ShawarmaGo

Are you an experienced operations leader with a passion for scaling businesses and optimizing processes? ShawarmaGo, a rapidly growing grab-and-go shawarma brand, is looking for a dynamic Chief Operating Officer (COO) to take charge of our expanding operations and drive the next phase of growth.

Role Overview:
As the COO, you will be responsible for overseeing ShawarmaGo’s entire operations, ensuring efficiency, profitability, and operational excellence across all outlets. You will collaborate closely with the CEO to implement strategies that enhance customer satisfaction and support business growth.

Key Responsibilities:

- Oversee day-to-day operations across all outlets to ensure efficiency and consistency.
- Develop and implement operational SOPs to improve service quality and streamline processes.
- Manage supply chain, inventory, and vendor relationships effectively.
- Lead and mentor operational teams to achieve productivity goals.
- Monitor financial performance, control budgets, and optimize costs.
- Spearhead expansion plans and support new outlet openings.
- Ensure compliance with food safety and regulatory standards.
- Leverage technology to enhance operations and customer experience.

**Requirements**:

- Experience: Minimum 7+ years in operations management, preferably in the F&B industry.
- Leadership: Proven track record of managing multi-outlet operations and large teams (50+ staff).
- Strategic Thinking: Ability to develop and execute long-term operational plans.
- Financial Acumen: Strong understanding of P&L management, budgeting, and cost control.
- Tech-Savvy: Familiarity with automation, POS systems, and operational tools.
- Communication Skills: Excellent leadership and organizational abilities.

Preferred Qualifications:

- A bachelor’s degree in a relevant field.
- Experience in scaling an F&B business from startup to multi-location.
- Knowledge of franchise operations is an added advantage.

Salary Package:

- RM7,000 - RM10,000 per month, depending on experience and qualifications.
- Performance-based incentives and career growth opportunities.

Why Join Us?
- Be part of an ambitious and rapidly expanding brand.
- Work in a dynamic and collaborative environment.
- Play a key leadership role in shaping ShawarmaGo’s future success.

How to Apply:
**Job Types**: Full-time, Permanent

Pay: RM7,000.00 - RM10,000.00 per month



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