Partnership Manager

7 days ago

Cyberjaya, Malaysia IX Telecom Full time

Category

Sales & Solutions

Location

Cyberjaya

Start

Immediate

Employment

Full Time

Remuneration

Negotiable

Company

IX Telecom Sdn Bhd

**About IX Telecom**:
IX Telecom is a global, award-winning Virtual Network Operator (VNO) that offers internet connectivity, SD-WAN, and managed services. Our solutions can be deployed in more than 200 countries and territories to support global businesses.

We provide a seamless, more innovative network and internet access experience to ISPs, system integrators, agencies, financial institutions, MNCs, airlines and embassies worldwide. Delve into borderless connectivity with IX.

**Job Summary**

**Key Responsibilities**
- Sales Growth and Profit Maximization:

- Collaborate with sales teams to achieve new sales Gross Margin (GM) targets.
- Facilitate service renewals to increase service renewal GM.
- Maintain high responsiveness to requirements as per the SLA agreed with Sales.
- Partnership Development and Relationship Management:

- Conduct monthly partner meetings and engage in strategic discussions to fortify partnerships.
- Represent the company at international sales conferences to network and promote collaboration.
- Manage SLA compliance with partners to avoid breaches that could lead to customer penalties.
- Validate and update rate card prices with partners to ensure competitiveness.
- Network Expansion and Service Quality:

- Identify and onboard new partners to broaden network coverage.
- Focus on establishing connections with Managed Service (MS) and Connectivity partners worldwide.
- Assess and increase the number of connectivity and managed service partners per country.
- Operational Efficiency and Cost Management:

- Ensure comprehensive data recording in company systems including sales data, meeting notes, and progress reports.
- Leverage dashboard analysis for insightful partnership and sourcing operations.
- Track and enhance KPI results to optimize performance.
- Maintain up-to-date budgetary pricing information for each country.
- Professional Development:

- Participate in sales soft skill training, including negotiation and customer handling.
- Engage in managing people training to enhance leadership skills.

**Qualifications**:

- Proven experience in partnership management, sales, or a related field.
- Excellent negotiation and relationship-building skills.
- Strong analytical abilities and proficiency in data-driven decision-making.
- Ability to travel internationally and participate in various sales conferences.
- Exceptional communication and presentation skills.
- Background in telecommunications and understanding of global market dynamics is preferred.

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