Partnership Development Manager

7 days ago


Cyberjaya, Malaysia Infobip Full time

Company Description At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (CPaaS) globally and now shifting into SaaS. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. **Why is this role important at Infobip?** The Partner Development Manager - OTT (Facebook/WhatsApp) is an individual contributor role with direct reporting line towards Regional Director of Partnerships. The focus of this role is to contribute to the growth of the region by optimal development and management of OTT partners - "next generation rich messaging" with the goal of increase OTT revenue generated by Infobip channel partners and customers like FB/Google/Apple and develop new routes to market for them across platform integration partnerships. The main objective for this role is to act as a liaison between Infobip and its OTT Partners by building, maintaining, and managing long-term relationships with them to extend the reach of their relationship and collaboration with Infobip. PDM will work with OTT partners to execute go-to-market strategies, establish and track business goals represented in number of new clients (revenue & gross profit) generated for Infobip through those partnerships. Will be responsible to identify, prioritize and establish new OTT partnership initiatives working with Products teams. They are in close communication with the Global Strategic Partnerships team, Presales, Products and Marketing teams to create a value proposition for our customers and partners while always acting as a Project Lead internally. Job Description** Key responsibilities**: - Manage and work with OTT partners to define and execute joint sales and Go to Market (GTM) programs in the region, based on HQ framework and guidance. - Work with cross-functional teams (Partner Marketing, Sales, Presales, Product Success) to create and execute strategic business plans, team development, and marketing to meet OTT revenue targets - Own regional OTT partner relationship management and drive regional alignment around contracting, executive governance, product roadmap and joint GTM - Create and manage a recurring partner communication strategy, including quarterly business reviews and potential new opportunities and feature updates - Engage assigned OTT partners field sales organization, channels and end customers to create and drive revenue opportunities for IB - Drive specific OTT partner sales revenue through management of regular pipeline, opportunities, and business reviews with the partner and all internal stakeholders - Evangelize the OTT partners solution and value proposition internally through IB and externally with partners & customers - Work closely with Regional Sales Managers and PSEs to align key Q/Y priorities, initiatives and/or markets, providing input on new areas of growth for our OTT offering while aligning marketing strategy with OTT Partner - Regular (weekly) syncs with HQ Global Lead for sharing regional OTT partnerships feedback and useful insights, bringing attention to specific regional use cases or ICP, Pricing and other market specific commercial conditions, with solutions to address them **Qualifications**: - 5-10 years of experience in the CPaaS platform automation field - Experience working as partner relationship manager with active partner plans - Experience with PaaS or SaaS in IT/Telco industry is a must - Exceptional professional communication skills in English - Strong analytical and organizational skills, with a systematic approach to problems - Business oriented in order deliver and increase results with current accounts. - Excellent teamwork enabling you to form effective working relationships with people at all levels Additional Information** Why our employees choose us (and stay)?** - Learn as you grow - Starting from the detailed onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development. - Never a dull moment - We work with powerful companies with great impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries on a daily basis. - Opportunity Knocks. Often. - Being a part of a growing company in a growing industry - we challenge you not to grow Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve. - Awesome clients - We serve and partner with the majority of the leading mobile operators, OTTs, brands, ba


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