Customer Service

**Basic Function** Receive customer or sales representative inquiries regarding the company’s products and/or services. Review inquiry and research to obtain necessary information from policies, procedures, and other documentation. Coordinate problem resolution with appropriate department(s). Inform customer of response and/or problem resolution. Train...

This is why you want to join us as Customer Service Assistant at Enza Zaden At Enza Zaden, customer service means being part of a global mission. In this role, you’ll ensure to perform and oversee administrative tasks related to customer service, including responding to stakeholder inquiries. You’ll work in an international team, and support internal...

1) Gather market and product info from customers and report to management. 2) Follow up with customer for new project and orders. 3) Update and communicate the status of new product development. 4) Prepare quotation for customers. 5) Process orders for timely production. 6) Plan delivery schedule and update the status of delivery. 7) Obtain customers...

**Roles And Responsibilities**: - Responsible on delivery schedule for entire order to ensure jobs done within customer required date. - Delegate and organize department workload according to responsibility or project assignment. - Conduct projects status updates meeting with project leader and production leader to ensure all job assigned done within...

**Job Overview**: **Responsibilities**: **1.** **Customer Communication**: - Serve as the primary point of contact for assigned clients, building strong relationships based on trust and reliability. **2.** **Order Processing**: - Receive, process, and manage customer orders accurately and efficiently. - Collaborate with production, shipping, and other...

**Roles and Responsibilities** - Collaborate with all parties involved in the project timelines and deliverables, including end customers and suppliers - Maintain a deep understanding of the company’s products or services to effectively assist customers and provide accurate information. - Responsible for the timely submission all documents related to the...

**JOB DESCRIPTION** 1. Responsibility for measuring customer satisfaction and present the result to management. 2. Follow up with customer on new order. 3. Follow up on delivery to customer. 4. Follow up payment from customer. 5. To perform any duties assign by his/her superior. 6. To provide support & work closely with other section/departments to...

Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team sales targets - Handle customer complaints, provide appropriate...

**Job Highlights** - Bonus, Dental, Medical Claim, Body Checkup - Annual Dinner, Attendance, Optical and Sport Allowance - Team Building and Employee Discounts **Responsibilities: - ** - Conduct customer satisfaction survey & assist in preparing report - Follow up, liase with customer & maintain good relationship with customer. - Receive customer at the...

Job description: - provide good customer service through product knowledge, handling enquirers and reply in a professional manner - Responsible to answer queries from customers in any form in social media, WhatsApps message, E-commerce platform, E-mail and phone call - Assist customers to check their parcel status with logistic partners, follow up closely...