Customer Service Executive

**Basic Function** Receive customer or sales representative inquiries regarding the company’s products and/or services. Review inquiry and research to obtain necessary information from policies, procedures, and other documentation. Coordinate problem resolution with appropriate department(s). Inform customer of response and/or problem resolution. Train...

1) Gather market and product info from customers and report to management. 2) Follow up with customer for new project and orders. 3) Update and communicate the status of new product development. 4) Prepare quotation for customers. 5) Process orders for timely production. 6) Plan delivery schedule and update the status of delivery. 7) Obtain customers...

**Job Overview**: **Responsibilities**: **1.** **Customer Communication**: - Serve as the primary point of contact for assigned clients, building strong relationships based on trust and reliability. **2.** **Order Processing**: - Receive, process, and manage customer orders accurately and efficiently. - Collaborate with production, shipping, and other...

Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team sales targets - Handle customer complaints, provide appropriate...

Job description: - provide good customer service through product knowledge, handling enquirers and reply in a professional manner - Responsible to answer queries from customers in any form in social media, WhatsApps message, E-commerce platform, E-mail and phone call - Assist customers to check their parcel status with logistic partners, follow up closely...

**: - To manage full customer portfolio (including Profit & Loss, pricing negotiation, customer future forecast).** **- Understand customer’s needs and pass to Business Unit.** **- To colloborate with various departments (Sales, Engineering, Quality, Logistics )** **Summary** Responsible for managing all product-related activities for a strategic key...

Customer Service We are a manufacturing company that specialise in the world of technical brushes. With over 30 years of serving many industries from medical glove to high precision semiconductor industry, to CNC machine shops, and municipality. We are are an innovative and supportive company to many industries. We believe a great company is where everyone...

This is why you want to join us as Customer Service Assistant at Enza Zaden At Enza Zaden, customer service means being part of a global mission. In this role, you’ll ensure to perform and oversee administrative tasks related to customer service, including responding to stakeholder inquiries. You’ll work in an international team, and support internal...

**Roles And Responsibilities**: - Responsible on delivery schedule for entire order to ensure jobs done within customer required date. - Delegate and organize department workload according to responsibility or project assignment. - Conduct projects status updates meeting with project leader and production leader to ensure all job assigned done within...

**CUSTOMER SERVICE COORDINATOR** **DEPARTMENT: WAREHOUSE** **JOB LOCATION: BUKIT MINYAK** - Key Responsibilities:_ - Control inventory levels by reviewing data recorded in tracking system, retrieving data, designing reports and taking corrective actions. - Coordination for daily incoming goods from cross border - Able to manage trucking plan as per...