Intern - Customer Outreach & Recruitment Support

4 days ago

Johor Bahru, Malaysia Agensi Pekerjaan Alpha Alliance Sdn Bhd Full time

**Job Summary**
This internship focuses mainly on customer outreach and telemarketing activities to support the company’s recruitment operations. You will be responsible for contacting potential clients, introducing our services, and assisting consultants with follow-ups and coordination work.

**Working Hours**
- **Monday to Friday**: 8:30 AM - 5:30 PM
- **First Saturday of every month**: 8:30 AM - 12:30 PM (half-day)
- **Work arrangement**:

- **Monday to Friday**: Work-from-office
- **First Saturday (Monthly)**: Work-from-home (WFH)

**Key Responsibilities**
- Conduct outbound calls to potential and existing clients to introduce recruitment services.
- Assist in identifying and profiling new business prospects through online research and databases.
- Maintain and update customer information, lead status, and call logs in the CRM system.
- Arrange appointments or online meetings for senior consultants.
- Follow up with leads to understand hiring needs or confirm service interest.
- Provide administrative support related to client interaction and documentation.
- Assist recruitment consultants with basic coordination tasks when needed.

**Requirements**:

- Diploma/Degree in Business, Marketing, HR, or related fields (students currently studying are welcome).
- Comfortable with frequent outbound calls.
- Strong communication skills and customer-friendly approach.
- Willingness to learn, positive attitude, and ability to adapt in a fast-paced environment.
- Basic understanding of sales or recruitment is an advantage.

**Job Type**: Internship
Contract length: 6 months

Pay: RM800.00 - RM1,000.00 per month

**Benefits**:

- Flexible schedule
- Opportunities for promotion
- Professional development
- Work from home

Application Question(s):

- Are you comfortable making frequent outbound calls to customers?
- how long is your internship required by your university?
- Which languages can you comfortably speak during calls (e.g., English, Mandarin, Malay)?
- Are you comfortable with repetitive tasks such as calling and updating records?

Work Location: In person

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