Customer Service Telesales
1 day ago
**Job Summary**:
**Key Responsibilities**:
- Provide accurate product information, including features, benefits, terms, and conditions.
- Promote and upsell suitable banking products or campaigns, in compliance with regulatory guidelines.
- Perform verification checks and preliminary screening for credit card sign-up and balance transfer requests.
**Job Requirements**:
- Fresh graduate are welcome if they have prior experience (internship/part time experience in customer service/promoter - preferably Mandarin speakers for fresh grad)
- Knowledge of banking products, especially credit cards and balance transfer offerings.
- Customer-centric, with strong problem-solving skills and the ability to handle objections tactfully.
- 24/7 shift basis role, working hours is 9 hours, total have Morning Shift, Afternoon & Night Rotational, off day is not fixed - rotational 2 days in a week off
**Benefit**:
- Quarterly incentive payout
**Job Types**: Full-time, Fresh graduate
Pay: RM3,500.00 - RM4,500.00 per month
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Commission pay
Work Location: In person
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