Ad Operations Coordinator

Ad Operations Coordinator

Full-time

**Company Description**:
Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?

We’re a vibrant community of world-class practitioners - over 2000 colleagues strong - with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.

**About Informa TechTarget**

**Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI.**

With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.

Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:

- Trusted information that shapes the industry and informs investment
- Intelligence and advice that guides and influences strategy
- Advertising that grows reputation and establishes thought leadership
- Custom content that engages and prompts action
- Intent and demand generation that more precisely targets and converts

Informa TechTarget is seeking a highly skilled and detail-oriented digital operations professional to establish an Ad Ops outpost in Penang, expanding our global capabilities. This team will play a crucial role in ensuring pre-launch campaign quality control, campaign set-up, and results reporting.

This is an exciting opportunity for someone who thrives in an autonomous environment and is eager to build, innovate, and problem-solve in a growing office. As we shape a new company within Informa TechTarget, this role will continue to evolve alongside new opportunities.

**Responsibilities**- Lead and manage the campaign quality control process for all campaigns, with special emphasis on enterprise accounts and high-value clients. Identify and troubleshoot errors, implementing necessary revisions before campaign launch.- Upload and configure campaign materials across various marketing platforms.- Optimize campaign performance, leveraging best practices and data insights.- Coordinate with the StudioID team to traffic client-sponsored stories.- Oversee the operational process for Trendlines, an Editorial product.- Generate post-campaign reports, analyzing data and performance metrics for clients.- Collaborate with cross-functional teams (Ad Ops, Sales, and Editorial) to ensure seamless campaign execution.- Develop and maintain clear documentation of team processes for efficiency and scalability.- Stay informed on industry trends, identifying opportunities to enhance our marketing and advertising suite.

**Qualifications**:
- Prior experience in marketing, customer service, or operations-related roles.- Strong attention to detail and organizational skills.- Passion for creating efficient, structured workflows to improve team processes.- Comfortable analyzing and interpreting data to inform decision-making.- Proven English language written and verbal communication skills.- Able to collaborate effectively with US- and UK-based teams to provide exceptional customer service.- Ability to work autonomously in a fast-paced environment, managing multiple priorities.- Experience with ad serving technology, Google Analytics, and Salesforce is a plus.- Familiarity with HTML and a willingness to learn new technical skills.- Must be based in or near George Town, and willing to work from the office at least three days per week.

**Additional Information**:
**Our benefits include**:

- ** Freedom & flexibility**: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
- ** Great community**: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
- ** Broader impact**: take up to four days per year to volunteer, with charity match funding available too
- ** Career opportunity**: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- ** Time out**: annual leave, birthday leave and the chance to work from (almost) anywhere for up to four weeks a year
- A flexible range of personal benefits to choose from, plus company funded private medical cover
- A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
- Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
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