Content Moderator

7 days ago


Kuala Lumpur, Malaysia growthfn Full time

**Title**: Content Moderator

**Responsibilities**:

- **Content Review**: Monitor and review user-generated content to ensure it adheres to community guidelines and legal requirements.
- **Compliance**: Ensure all content meets company policies and local regulations.
- **Flagging and Reporting**: Identify and escalate content that violates policies or poses a risk to users.
- **Feedback**: Provide constructive feedback to content creators and suggest improvements.
- **Data Management**: Maintain accurate records of moderation activities.
- **Collaboration**: Work with other team members and departments to improve content quality and moderation processes.

**Qualifications**:

- **Language Skills**: Proficiency in Vietnamese and English.
- **Attention to Detail**: Ability to notice and address subtle issues in content.
- **Communication**: Strong written and verbal communication skills.
- **Cultural Awareness**: Understanding of local and global cultural sensitivities.
- **Tech-Savvy**: Comfortable using various software tools and platforms.
- **Problem-Solving**: Ability to handle challenging situations and make sound decisions.

**Skills**:

- **Language Proficiency**: Native or fluent Vietnamese speaker with good command of English.
- **Moderation Tools**: Familiarity with content management systems and moderation tools.
- **Analytical Skills**: Ability to analyze content trends and patterns.
- **Cultural Sensitivity**: Awareness of cultural nuances and context.
- **Adaptability**: Flexibility to adapt to changing guidelines and policies.
- **Stress Management**: Ability to handle repetitive and potentially distressing content.

**Job Types**: Full-time, Permanent

Pay: RM4,000.00 - RM4,100.00 per month


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