Customer Relations Executive

7 days ago

Pasir Gudang, Malaysia MSTS Asia Sdn Bhd (Member of RelyOnNutec) Full time

**WE ARE HIRING**

**Location: Pasir Gudang, Johor - MSTS Asia Training Center**

**MSTS Asia Sdn Bhd**, a proud member of RelyOn Nutec, headquartered in Copenhagen, Denmark, is the world's leading provider of specialized safety training for the offshore, maritime, and renewable energy industries. Each year, we equip thousands of professionals in the energy and shipping sectors with realistic and invaluable training experiences.

If you are a dedicated and detail-oriented administrative professional with a passion for supporting a dynamic team, exceptional organizational skills, and a keen eye for efficiency,

**WE WANT YOU TO JOIN OUR TEAM...**

**POSITION**: Customer Relations Executive

**ROLES & RESPONSIBILITIES**
- Assist in various administrative functions to ensure smooth daily operations.
- Support team members with clerical tasks, including data entry and document filing.
- Manage appointment schedules, travel arrangements, and meeting logistics.
- Assist in maintaining a high standard of customer service and responding to inquiries.
- Supporting Customer Service Staff in carrying out administrative jobs related to customer service activities.
- Collaborate with the admin team on special projects and initiatives.
- Handle ad-hoc tasks and projects as assigned by supervisors.

**QUALIFICATION, EXPERIENCE, COMPETENCIES**
- Minimum Certificate or Diploma in Business Administration or a related field.
- Previous administrative or customer service experience is advantageous.
- Excellent organizational skills and a proactive approach to problem-solving, contributing to effective service delivery.
- Strong written and verbal communication skills with meticulous attention to detail for clear and accurate customer communication.
- Highly motivated, adaptable, and eager to contribute to a collaborative team environment focused on customer satisfaction.
- Ability to prioritize tasks, manage time effectively, and work with mínimal supervision, ensuring timely and efficient completion of responsibilities..

**BENEFITS**
- Medical benefits, including outpatient coverage up to RM1,000 and Group Insurance.
- Team bonding activities and celebrations to boost team spirit.
- EPF (Employees Provident Fund) and SOCSO (Social Security Organization) contributions for financial security and retirement benefits.
- Annual leave allocation for work-life balance and personal time off.

**Job Types**: Full-time, Permanent

**Salary**: From RM2,200.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus
- Retention bonus

**Experience**:

- Customer service: 1 year (preferred)
- Purchasing: 1 year (preferred)

Ability to Commute:

- Pasir Gudang (required)

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