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Customer Service

3 weeks ago

Pasir Gudang, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

_**URGENT**_

**Main Responsibilities**:

- Assist the Head of Animal Feed Technical Service Department to provide technical support to farmers (poultry farm only) and customers who use the company's animal feed products
- Attend to customers' queries, complaints and their calls for the technical supports pertaining to live stock farming issues especially matters related to poultry feed at customers' premises
- Collect information about the customers' needs and reported it to top management
- Report the trends of market and customers' sentiment to management
- Participate in resolving issues related to animal feed products together with the company's production, quality control and marketing teams

**Minimum Requirements**:

- Degree in Veterinary, Animal Science, Animal Husbandry, Live Stock Farming management or equivalent from recognized institution
- Good communicate in English and Bahasa Melayu. Ability to communicate in Mandarin is an added advantage
- Fresh graduates are encouraged to apply. Relevant working experience is an added advantage
- Training will be provided for fresh graduates

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Question(s):

- What degree have you completed?
- Expected salary?
- Notice period?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Food manufacturing industry: 1 year (preferred)

**Language**:

- Mandarin (required)

Willingness to travel:

- 75% (preferred)