Logistic Customer Service

6 days ago


Johor Bahru, Malaysia Agensi Pekerjaan Alpha Alliance Sdn Bhd Full time

Prepare and check all shipping documents to ensure that they are complete and comply with rules and regulations.
- Manage customer's expectations and keep them informed of the status of their orders.
- Prepare and ensure timely dispatch of shipping documents. Possess good problem solving skilled, self-motivated & able to work independently.
- Provide timely, accurate and empathetic support to resolve customer issue and concerns.
- Handle shipments from booking stage till invoicing of customers before closing the job files.
- Coordinate with relevant parties including customers and sales team to ensure smooth
- Strong interpersonal and communication skill to deal with customers, overseas business.
- Preferably, 2-3 years working experience in Logistic / shipping / forwarding industry.
- Relationship with ocean liners will be an added advantage
- Proficient in Chinese, English, and Malay.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

Schedule:

- Day shift
- Holidays
- Monday to Friday

Supplemental Pay:

- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 2 years (required)
- Logistics: 2 years (required)

**Language**:

- Mandarin (required)
- English (required)
- Malay (required)

Work Location: In person


  • Customer Service

    1 week ago


    Johor Bahru, Malaysia Agensi Pekerjaan Synergy Staffing Full time

    **Company**: DSV SOLUTIONS (DC) SDN BHD Location : 182-01 & 182-02, JALAN ADDA 7, TAMAN ADDA HEIGHTS, JOHOR BAHRU Position : CUSTOMER SERVICES, TROSPORTATION Qualification: - Must possess at least at Diploma or Bachelor degree in any field. - 1-3 years of working experience in the related field will be added advantage. - Experience in Freight forwarding...

  • Customer Service

    2 weeks ago


    Johor Bahru, Malaysia Customer Connect Malaysia Coway Full time

    _**Engage with database customer.**_ - **Database provided everyday.**_ - **Responsible in terms of product & testimonial.**_ - **Communicate with customers about the service of product in call.**_ - **Providing information about products/services, and assisting with easy service issues.**_ **Job Types**: Full-time, Part-time, Fresh graduate, Student...


  • Johor Bahru, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    Job Responsibilities: 1. Support Sales Team by handling business enquiry from customer. 2. Coordination with customer service, e.g. on quotations and booking follow-ups and business handover. 3. Vendor’s rates and service’s sourcing and compilation. 4. Market information checking and compilation. 5. Problem solving for customer when necessary. 6. System...


  • Johor Bahru, Malaysia Hirehub Management Sdn Bhd Full time

    **Key Responsibilities**: - Act as the main point of contact for customers, addressing any inquiries or concerns related to logistics, shipments, and transportation services. - Coordinate and track shipments from point A to point B, ensuring timely delivery and resolving any delays or issues that may arise. - Work closely with internal teams such as...


  • Johor Bahru, Malaysia Agensi Pekerjaan Synergy Staffing Full time

    **HIRING: Customer Service (Logistics)** **Location**: Adda Heights, Johor Bahru **Duration**: 6 months contract **Salary**: RM2,500 - RM3,000 + RM100 phone allowance **Working Days**: Monday - Friday (9 hours/day, normal office hours) **Start Date**: _Immediately_ We’re looking for a proactive and detail-oriented **Customer Service (Logistics)**...


  • Johor Bahru, Johor, Malaysia Kuehne + Nagel (SGMY) Full time

    It's More Than a JobAs a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you contribute not only to the success of your team but also to the daily operations and overall success of the warehouse and distribution centers. For example, storing and delivering...


  • Johor Bahru, Malaysia MINDE Group Full time

    **Responsibilities**: - Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers. - Verifies merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies. - Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions. - Benchmark...

  • Operation Assistant

    2 days ago


    Johor Bahru, Malaysia FF ONE LOGISTIC SDN BHD Full time

    **Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...


  • Johor Bahru, Johor, Malaysia WORLDWIDE LOGISTICS MARINE (M) SDN. BHD. Full time

    Job Title: Customer Service Executive – Logistics OperationsDepartment: Logistics / Freight ForwardingReports To: Operation ManagerEmployment Type: Full-timeLocation: Johor Bahru, MalaysiaCompany Overview:Worldwide Logistics Marine (M) Sdn. Bhd. is the Malaysia branch of the Worldwide Logistics Group — a leading global logistics and supply chain...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...