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Digibank Malaysia Project

2 weeks ago

Petaling Jaya, Malaysia Grab Full time

**Job Description**:
**Get to know our Team**:
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

**Get to know the Role**:
We are living in exciting times. Technology is reshaping how we live and we want to use it to redefine how financial services are offered. Grab Digibank has big dreams to build a digital bank with the right foundation - using data, technology and trust to solve problems and serve customers.

We are looking for a born detective to join our Fraud and AML operations team. You will help review and make decisions on specific cases of customer AML/KYC assessment, Customer Due Diligence assessment, suspected fraud and contribute to our prevention and detection mechanisms. There is no denying digital banking can provide opportunities for fraudsters and malicious actors. Our ability to track, record, and combat fraud and prevent Anti Money Laundering which is required to serve our customer needs. We will build machine learning systems that can crunch through large amounts of data and make real time decisions, and great tools that help us parse through and visualize behavioral data, but at the heart of it all is the ability to make the right call at the right time by operational specialists.

**The day to day activities**:

- Leads and manage a team of AML and Fraud analyst, and develops their AML and Fraud knowledge to become SMEs in these areas
- Provide Subject Matter Expertise to the Product Business team to continue to identify risks, issues and processes.
- Conduct AML assessments on new products and services to identify and mitigate risks.
- Report any suspicious account movements and unusual transactions that may be risky to GXS and customers.
- Produce Fraud Reports in a clear, concise, objective and factual manner using available data on arising incidents/trends and mitigating plans.
- Collaborate with analysts, operations specialists, data scientists and engineering to improve our fraud prevention mechanisms, processes and tools.
- Pro-actively monitoring and identifying suspicious trends and patterns, suggesting preventative actions and improvements to current procedures, policies, and systems.
- A nticipate risks and in doing so, define appropriate fraud prevention and detection processes, and propose changes to further control to ensure we are not susceptible to fraud risk. Communicate action plans to stakeholders as required.
- Achieve continuous improvement to enhance the operational efficiency and effectiveness of fraud operation processes.
- Maintain an up-to-date knowledge of industry trends and regulatory changes to identify and validate future requirements and opportunities.
- Proactively identify financial crime trends through data analysis and evaluate potential fraud indicators and the impact of current fraud trends and make recommendations for appropriate mitigation controls.

**The must haves**:

- An experienced and passionate about AML, Fraud and People Manager. You have worked in a government agency, bank and/or FINTECH and have 6 years of practical experience of AML and fraud risks, controls, and issues within financial services.
- You have a broad range of AML/ fraud detection and prevention experience.
- You have a strong knowledge of cyber risk and common fraud typologies, along with the emerging trends affecting fraud and financial crime.
- You are familiar with Internet technologies and protocols to understand how they can be manipulated
- You have experience working with and designing Fraud & AML processes with a high level of automation through ML/AI solutions.
- You have strong execution skills and the ability to react to change.
- You are an effective communicator
- You need to be commercial, strategic and solutions-oriented to prevent loss and reputational damage to the bank
- You are comfortable in navigating through occasional situations of ambiguity or uncertainty
- Perhaps most importantly, you must set a positive example for your colleagues. You need to be honest and ethical, with high levels of integrity and confidentiality.