Area Manager
5 days ago
**Area Manager (Ipoh / Johor)**
**Basic Salary**: RM 4,000 - RM 5,000
**Industry**:Food & Beverage (Retail)
**Working Time**: Monday - Saturday, standard hours
**Work Arrangement**:Remotely** as need to travel around to different store, training will be provided and will at KL office.
**Benefit**: Transport allowance, travelling allowance, KPI allowance
- Store Operations Supervision
- Conduct regular store visits to check whether operations meet HQ standards (e.g., food preparation, hygiene, service procedures, etc.)
- Identify issues, provide corrective suggestions, and follow up on improvements
- Assist stores in handling unexpected incidents during daily operations
- Standards Implementation & Training
- Communicate HQ’s latest operational policies, promotional activities, system requirements, and updates
- Guide franchisees and their staff to implement standardized practices (SOPs, service scripts, product quality, etc.)
- During new store trial runs, observe whether employees and the store are prepared for official opening
- Sales & Performance Management
- Analyze store sales data and provide improvement suggestions
- Assist in setting and driving sales targets and promotional plans
- Monitor key indicators such as inventory, wastage, and cost control
- Franchisee Relationship Management
- Build and maintain good cooperation with franchisees
- Address franchisee questions and difficulties during operations
- Collect franchisee feedback, report to HQ, and assist in resolving disputes
- For capable and cooperative franchisees, drive the expansion of a second outlet
- Maintain Brand Image
- Ensure stores use HQ-designated materials
- Inspect for unauthorized changes to standardized products or pricing
- After-Sales Issue Handling
- Communicate with stores promptly and provide solutions
- Arrange on-site inspections to ensure issues are resolved before providing staff training
**Requirements**: Must have own transport, **understand Chinese**, willing to travel, high sense of responsibility
Pay: RM4,000.00 - RM5,000.00 per month
Application Question(s):
- How many years you have been in Food & Beverage industry?
**Language**:
- Chinese (required)
Willingness to travel:
- 100% (required)
Work Location: Remote
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