Executive - Business Channels (Operations & Customer Service)

Serves as the primary point of contact for customers seeking guidance or clarification regarding products or services. - Responsible for addressing inquiries, resolving issues, and providing assistance - Accurately documenting customer interactions, identifying recurring issues or trends, and collaborating with internal teams to implement effective...

Developing and implementing operational policies and procedures to ensure efficient and effective operations - Improving systems, processes, and best practices - Managing day-to-day operations as well as the operations team and operations department - Ensuring that organizational processes remain legally compliant with regulations and standards - Maintaining...

Job DescriptionCustomer Service:Handle customer inquiries, feedback, and complaints through phone calls, emails, or social media.Provide marketing information about products, services, and promotions to customers / member groups.Assist customers with bulk purchases and related arrangements.Ensure timely follow-up and resolution of customer issues.Record and...

We are looking for operations executive to work with us under operations department. Job scope: 1. Develop and implement operational strategies aligned with the company's objectives and goals. 2. Analyze existing processes and workflows to identify areas for improvement and efficiency gains 3. Oversees daily production and quality workflow, ensure that...

Job Description: - Liaise with customers on order forecast and delivery schedule. - Coordinate with production and logistics departments to ensure timely delivery. - Expedite customer orders to secure on-time delivery. - Handle customers shipment requests. - Notifying planner on the customer ordering to obtain target or planning date delivery. - Follow-up...

Role PurposeTo support the Senior Executive in managing documentation, data collection, and operational execution to ensure smooth and efficient service operations across Samurai Academy and related activities.Key ResponsibilitiesSamurai Academy SupportAssist in coordinating and monitoring training processes in line with Samurai Academy's standard...

Jawatan Kosong* Customer service* *Lokasi: Skudai* *Kontrak: Tetap *Gaji: RM1,500 - RM2,800* *Waktu bekerja: Waktu office ( Selasa - Ahad 10.00am - 7.00pm) *Keperluan* *Minimum SPM, Tiada pengalaman dialukan* *Boleh mula segera.* *Harus fasih berbahasa Malaysia.* Pay: RM1,500.00 - RM2,800.00 per month **Benefits**: - Cell phone...

Jawatan Kosong* Customer service* *Lokasi: Skudai* *Kontrak: Tetap *Gaji: RM1,600 - RM2,800* *Waktu bekerja: Waktu office ( Selasa - Ahad 10.00AM - 7.00PM ) *Keperluan* *Minimum SPM, Tiada ada pengalaman boleh memohon* *Surirumah Digalakkan* *Umur 21 Hingga 60 Tahun* *Harus fasih berbahasa Melayu Dan Tamil Pay: RM1,600.00 - RM2,800.00 per...

**SUMMARY** The responsibility of this role is to develop and execute a comprehensive digital marketing strategy aligned with the company's overall marketing goals and objectives. The role involves leveraging digital channels for product and service promotion, a complex process with significant potential. **RESPONSIBILITY** You will play an important role...

**Key Responsibilities**: - **Lead Generation**: Assist in identifying and researching potential clients, and generating new leads through various channels (online research, networking, etc.). - **Cold Calling**: Reach out to potential clients, introduce our products/services, and qualify leads to build a strong sales pipeline. - **Client Engagement**:Learn...