Office and Facility Administrator

**About Agoda**

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

**Our Purpose - **Bridging the World Through Travel**

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

**Get to Know our Team**:
As part of our People, Culture, Tech, Travel company, we are looking for someone to be part of emerging & fast-growing company that able to contribute and manage day-to-day office administration and operations to ensure amazing Workplace Experience, efficient operation of the Office, Facility and Safety at Agoda KL offices.

**In this role, we expect you to**:

- Engaged with KL office employees to ensure smooth office operation, continue to strive & maintain the highest standard, safe & amazing place to work.
- Plan, organize and execute office events, projects, operation & activities planning, initiatives to promote employee's engagements, positive office culture, celebration, townhall, CPR/fire evacuation training, annual, social party& etc.
- Be the center point of contact internally & externally as you will be working closely with multiples team & sites, building rapport with building management, vendors, suppliers & contractors.
- Manage & responsible for office accounts which include purchasing whole office supplies within budget, payment/invoice request/ensuring payment is made on time.
- Maintain office supplies inventory, stock tracking, placing orders as necessary, and ensuring optimal stock levels.
- Manage office facilities and liaise with vendors for repairs and maintenance ensuring whole office are in tip top condition & business looking like at all times.
- Oversee procedures to ensure Agoda compliance & SOP.
- Manage securities & cleaners.

**In order to be successful in this role, you must have**
- **MUST have at least 2 years & above in handling office activities/able to build hype, creative in providing good working environment/experience to employees in office & office administration.**:

- Proven experience in office administration, engagement, or related roles
- Strong ability to multitask, great planning skills to set priorities & able to handle multiple assignment/projects.
- Talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment.
- Exceptional interpersonal skills, attention to details, wise, problem solving, negotiation, listening & etc.
- Great attention to details & ability to meet tight deadlines.
- Excellent communication skills, both oral & written
- Able to work in fast paced environment with 4 agoda values. Move Fast, Take ownership, Be The Best, Experiment & measure with high level of integrity & discretion.
- Face of the office and the company (Professional appearance & well-mannered in all aspect)
- Positive, can-do attitude & passion to change things for better/improve efficiency.
- Ability to work alone & effectively with mínimal supervision.
- Ability to maintain confidentiality and handle sensitive information with discretion
- Diploma or Degree holder in any field
- Helpful/supportive
- Punctual
- Team player

**1. Visitors' management and receptions tasks**:

- Manage and ensure reception, rear entrances of the building area & whole office are clean, tidy and projects a business-like image at all times.
- Welcoming employees
- Welcoming new employees prior/1st day at work, delivering badges, headset, and instructions.
- Greet guests at the reception and lead/give correct direction to guests
- Register, prepare, and provide badges to authorized visitors/guests and collect badges after their visit.
- Follow special visits procedures (e.g. authority visits) after completing the Compliance team training.
- Handle inbound and outbound calls. Answer calls with the proper company introduction, provide full assistance and accurate information. Make outgoing calls when needed
- Manage mails & deliveries
- Assist in preparing training materials.
- Print out posters and placing them around the office.

**2. Office & Facility management**:

- Provide equipment for the office, resources, and facilities to meet employees' needs.
- Handle whole office wear & tear & facility maintenance ensuring everything is always in wo