Japanese Customer Support Executive

**Executive - Customer Support**(Japanese Monolingual or Japanese/English Bilingual) **Working Hours**: 24-hour rotational shift with 2 days off **Job Scope**: - Handle customer inquiries from clients using our services in Japan through phone calls and chat. - Provide timely, accurate, and professional support to ensure customer satisfaction. - Escalate...

Job Scope / ResponsibilitiesHandle inquiries and support requests from customers in Japan who are using our client's services.Provide support via phone calls and online chat channels in Japanese (and English if bilingual).Identify customer issues, provide accurate information, and guide them on solutions based on processes and SOPs.Maintain high levels of...

**Job Title**: Customer Support Executive (Bilingual - Japanese & English) **Location**: Ara Damansara, Malaysia **Employment Type**: Full-time (2-year renewable Malaysian Work Permit) **Industry**: Food Delivery / Customer Service **About the Role** **Key Responsibilities** - Handle customer inquiries and complaints related to food delivery services in...

_**Requirement for Level 1 Customer Service Support (Japanese Speaker Non-Technical Helpdesk)**_ - Applicant must be willing to work on rotational shifts & 4 days in a week. - Each shift consists of 12 hours working hours and inclusive of 2 breaks (1 hour each). - Applicants must be willing to work on rotational shifts. While having your own transport is an...

**Responsibilities**: - Manage Operations day to day activities - Ensure KPI and deliverables are met - Ensure all escalated cases and priority issues are dealt with and resolved in a timely manner - Point of escalation between operations and clients. - Provide leadership, development and coaching of Team Leaders and Agents. Actively engaging and supporting...

Company DescriptionArvion Services specializes in providing expert Business Process Outsourcing (BPO) solutions, including customer service, back-office operations, and recruitment process outsourcing. Our services are tailored to streamline operations, improve customer experiences, and support sustainable growth for businesses. Known for our innovative and...

Handle administrative tasks such as office maintenance, document courier arrangements, company vehicle maintenance, and other related duties. - Prepare daily order transactions, handle customer orders and related documentation, and generate inventory reports. - Liaise with relevant departments for required documentation. - Perform various ad-hoc duties as...

NOW HIRING: Technical Support Executive (StarHub Onboarding Project)Location: Ara Damansara (near LRT)Salary: RM2,300 + Allowance (up to RM1,000) + Incentives (up to RM500)Working Hours: Rotational Shift (24/7, including weekends & public holidays)Qualification: Minimum SPMAbout the Role:Join the StarHub Onboarding Project, supporting one of Singapore's...

**Technical Support Executive** **Responsibilities**: - Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem - Identify the level of technical knowledge and adjust technical communications to solve customer’s problem - Conducting basic probing to determine the next action for...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: - Required...