Level 1 Customer Service Support

_**Requirement for Bilingual Level 1 Customer Service Support (Non-Technical Helpdesk)**_ - Applicant must be willing to work on rotational shifts & 4 days in a week. - Each shift consists of 12 hours working hours and inclusive of 2 breaks (1 hour each). - Applicant must be willing to work on rotation shift hence having own transport will be added...

Responsibilities for Level 1 Support: - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products. - Create & handling all tickets pertaining to customer cases & follows up closely until the case is resolved. - Working closely with Sales & Level 2 support...

Jawatan: Customer Service Gaji basic: RM1700-RM2000 (bergantung pd pengalaman & tidak termasuk komisen) Syarat kemasukan: - Umur 22-35 - Min SPM - Sepenuh masa - Blh berkomunikasi dgn baik & terima arahan Faedah: - Waktu Bekerja : 9.20am - 5.50Pm - Tiada pengalaman? Syarikat menyediakan latihan/sokongan dr Manager & para senior berpengalaman - Komisen...

Job Scope / ResponsibilitiesHandle inquiries and support requests from customers in Japan who are using our client's services.Provide support via phone calls and online chat channels in Japanese (and English if bilingual).Identify customer issues, provide accurate information, and guide them on solutions based on processes and SOPs.Maintain high levels of...

1 Responsible for prompt delivery to customers (i.e.OEM, Industrial and Automotive). 2 Prompt submission of assigned report. 3 Responsible for master creation for SAP distribution module. 4 Fully understand and utilize SAP distribution module for work and able to advise others CS user. 5 Monitor and analyse monthly delivery cost. 6 Responsible for...

Job Description We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

**Customer Service Executive | Training Provided | RM 3000+ with Allowances** **Location: Ara Damansara** **Working Hours: Rotational 24-hour shifts (9.5 hours per shift, including meal and short breaks)** **Work Schedule: 5-day work week (rotational)** **Why Join Us?** - Competitive salary and allowances - Earn RM 3,000+ monthly with incentives - Full...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Location**: Damansara Uptown **Mission**: - In charge of managing orders, monitoring execution and treating customers' requests to meet service commitment and improve customer satisfaction. **Job Scopes**: a. Manage Order & delivery - Captures, records and commits customer orders according to customer needs, agreement and defined service level -...