Bilingual Level 1 Customer Service Support

_**Requirement for Level 1 Customer Service Support (Japanese Speaker Non-Technical Helpdesk)**_ - Applicant must be willing to work on rotational shifts & 4 days in a week. - Each shift consists of 12 hours working hours and inclusive of 2 breaks (1 hour each). - Applicants must be willing to work on rotational shifts. While having your own transport is an...

Job Scope / ResponsibilitiesHandle inquiries and support requests from customers in Japan who are using our client's services.Provide support via phone calls and online chat channels in Japanese (and English if bilingual).Identify customer issues, provide accurate information, and guide them on solutions based on processes and SOPs.Maintain high levels of...

Executive – Customer Support (Japanese Monolingual or Japanese/English Bilingual)Working Hours: 24-hour rotational shift with 2 days offJob Scope:Handle customer inquiries from clients using our services in Japan through phone calls and chat.Provide timely, accurate, and professional support to ensure customer satisfaction.Escalate and follow up on complex...

**Job Title**: Customer Support Executive (Bilingual - Japanese & English) **Location**: Ara Damansara, Malaysia **Employment Type**: Full-time (2-year renewable Malaysian Work Permit) **Industry**: Food Delivery / Customer Service **About the Role** **Key Responsibilities** - Handle customer inquiries and complaints related to food delivery services in...

Responsibilities for Level 1 Support: - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products. - Create & handling all tickets pertaining to customer cases & follows up closely until the case is resolved. - Working closely with Sales & Level 2 support...

Jawatan: Customer Service Gaji basic: RM1700-RM2000 (bergantung pd pengalaman & tidak termasuk komisen) Syarat kemasukan: - Umur 22-35 - Min SPM - Sepenuh masa - Blh berkomunikasi dgn baik & terima arahan Faedah: - Waktu Bekerja : 9.20am - 5.50Pm - Tiada pengalaman? Syarikat menyediakan latihan/sokongan dr Manager & para senior berpengalaman - Komisen...

Job Description:Answering incoming calls, responding to live chat inquiries, and emails from customers regarding products and services professionally and courteously.Providing accurate information and resolving customer issues related to digital banking products and services.Maintaining a high level of product knowledge to effectively support customer...

1 Responsible for prompt delivery to customers (i.e.OEM, Industrial and Automotive). 2 Prompt submission of assigned report. 3 Responsible for master creation for SAP distribution module. 4 Fully understand and utilize SAP distribution module for work and able to advise others CS user. 5 Monitor and analyse monthly delivery cost. 6 Responsible for...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

Job Description We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that...