Customer Service

**Job description**: **Customer Support**:Answering customer inquiries, resolving issues, and providing product or service information. Assisting customers with order placement, returns, refunds, or exchanges. Addressing complaints or concerns in a professional and empathetic manner. **Product/Service Knowledge**:Maintaining a deep understanding of the...

Job description:Customer Support: Answering customer inquiries, resolving issues, and providing product or service information.Assisting customers with order placement, returns, refunds, or exchanges.Addressing complaints or concerns in a professional and empathetic manner.Product/Service Knowledge: Maintaining a deep understanding of the company's products...

**Location**: Damansara Uptown **Mission**: - In charge of managing orders, monitoring execution and treating customers' requests to meet service commitment and improve customer satisfaction. **Job Scopes**: a. Manage Order & delivery - Captures, records and commits customer orders according to customer needs, agreement and defined service level -...

languages. **Key Responsibilities**: - **Phone Calls**: - Answer incoming calls promptly and professionally, identifying the caller's needs and providing appropriate assistance in English, Bahasa, or Mandarin. - Take orders accurately, ensuring all details are correctly recorded. - Handle customer inquiries, complaints, and feedback in a timely and...

**Position : Customer Service ( January Intake )** **Tenure: 6 months** **Working Location : Damansara Height** **Salary : Up to RM3000** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify information, and offer suitable product / solution...

**Job Summary**: We are looking for a proactive and customer-oriented individual to manage customer communications across various platforms, ensuring timely and professional responses. This role also supports marketing operations and administrative tasks while helping compile reports and coordinate feedback with internal teams. **Responsibilities**: -...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Join Our Team as a Customer Service Executive in the Digital Imaging Solutions IndustryAre you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the printing industry? If so, we want to hear from you What We Offer:Job Position: Customer Service Specialist (BM & English Speaker)Industry:...

About Us IOS Group provides quality finance-related services through several subsidiary companies, including a leading financial service organization that is based in our home ground in Selangor. With over 15 years of trusted credit leasing experience, we provide consultations, guidance, and professional solutions for our clients looking to build a brighter...