Customer Services

Job Description:Answering incoming calls, responding to live chat inquiries, and emails from digital banking customers regarding products and services professionally and courteously.Providing cold sales call to promote new promotionsProviding accurate information and resolving customer issues related to digital banking products and services.Maintaining a...

__ - Provide accurate info and resolve customer issues professionally. - Maintain strong product knowledge to support customer needs. - Collaborate with teams to improve processes and customer experience. - Assist with online/mobile banking and digital banking inquiries. - **Job Requirements**:_ - Diploma or Degree in related field or SPM with experience are...

Research required information using available resources such as internet, portal, knowledge base. - Provide customers with accurate and precise product and service information - Drive and educate customers to online or web usage - Process orders and forms following standard procedures in a timely manner. - Follow up and callbacks as promised, where...

Junior Customer Service Executive (Contact Center)Full-Time positionWorking Location : Ampang Jaya - Common Ground, Jalan Kolam Air Lama, Ampang Jaya, Selangor (Near Ampang Puteri Hospital / Ampang Point Shopping Mall)Basic Salary: Can go up to RM2,800 (Monthly)Working Days: Monday – Sunday (5 working days & 2 rotational off days )Working Hours: (8.00am -...

**Main duties/Responsibilities**: **MON - FRI (Normal working hours only, no shift)** - To attend to inbound/ outbound calls according to the Standard Operating Procedure in resolving and providing solution to customers enquiries/requests in more effective and efficient way, this includes back end administration processing - To liaise effectively with other...

**What You’ll Do** - **Customer Engagement**: Build and maintain strong relationships with customers by understanding their needs and providing personalized solutions. - **Product Presentation**: Present our products and services in a professional, customer-focused manner, ensuring clients are fully informed about their benefits. - **Sales Support**:...

Attending to inbound calls only and assisting customers inquiries pertaining credit cards - No Sales and out bond call required - Ad-hoc assignments or tasks assigned **Requirement** - 1-2 years' experience in customer service, call center, or support role is preferred - Fluent in Bahasa Malaysia & English - Excellent verbal and written communication -...

**_CUSTOMER SERVICES_** **Who is BateriHub?** BateriHub - A company that growth even in pandemic! Currently we got more that 60 branches and **still expanding to whole Malaysia!** Our Vision is going to SEA and IPO in 5 years! In BateriHub, our **Mission** is to provide more job opportunity back to society and we provide a platform to talents to explore...

**Key Responsibilities** - **Managing the customer service team**: Ensuring the efficiency and service quality of customer service staff while providing necessary training and guidance. - **High emotional intelligence in customer interactions**: Handling high-pressure situations, calming dissatisfied customers, and providing appropriate solutions. -...

**Key Responsibilities** - Greeting and assist walk-in customer. - Screening phone calls & customer enquiries and transfer calls to intended parties. - Coordinate and maximize the number of appointments, optimizing the appointment with the veterinarians. - Perform necessary reminders to customers with vaccine, medical or surgical appointments etc. - Interact...