Customer Service Officer

**What You’ll Do** - **Customer Engagement**: Build and maintain strong relationships with customers by understanding their needs and providing personalized solutions. - **Product Presentation**: Present our products and services in a professional, customer-focused manner, ensuring clients are fully informed about their benefits. - **Sales Support**:...

**Job description**: - **Manage, Training, and monitor team members and team leads. - Knowledge of, and ability to learn about, products, services, and store operations. - Good leadership skills. - Lead promotional activities for the event - Able to work in a group **Requirement**: - Full time office hour.l - Start immediately. - Urgent Hiring - No...

Research required information using available resources such as internet, portal, knowledge base. - Provide customers with accurate and precise product and service information - Drive and educate customers to online or web usage - Process orders and forms following standard procedures in a timely manner. - Follow up and callbacks as promised, where...

Job Description:Answering incoming calls, responding to live chat inquiries, and emails from digital banking customers regarding products and services professionally and courteously.Providing cold sales call to promote new promotionsProviding accurate information and resolving customer issues related to digital banking products and services.Maintaining a...

Job Description: To perform repair or service job assigned according to standard procedures and ensure job quality is maintained and follow Standard Time accordingly Job Functions and Areas of Responsibilities To comply on Customer Handling procedure especially in production area or any other area related to workshop. To ensure that all vehicles worked on...

**Main duties/Responsibilities**: **MON - FRI (Normal working hours only, no shift)** - To attend to inbound/ outbound calls according to the Standard Operating Procedure in resolving and providing solution to customers enquiries/requests in more effective and efficient way, this includes back end administration processing - To liaise effectively with other...

**Job Requirements** A. Education & Experience: - High school diploma or equivalent required. - Previous experience in a customer service administrative role, preferably in an office environment, or customer service setting. B. Skills & Abilities: - Excellent interpersonal and communication skills, both written and verbal (Mandarin & English). -...

Attending to inbound calls only and assisting customers inquiries pertaining credit cards - No Sales and out bond call required - Ad-hoc assignments or tasks assigned **Requirement** - 1-2 years' experience in customer service, call center, or support role is preferred - Fluent in Bahasa Malaysia & English - Excellent verbal and written communication -...

**_CUSTOMER SERVICES_** **Who is BateriHub?** BateriHub - A company that growth even in pandemic! Currently we got more that 60 branches and **still expanding to whole Malaysia!** Our Vision is going to SEA and IPO in 5 years! In BateriHub, our **Mission** is to provide more job opportunity back to society and we provide a platform to talents to explore...

**Key Responsibilities** - **Managing the customer service team**: Ensuring the efficiency and service quality of customer service staff while providing necessary training and guidance. - **High emotional intelligence in customer interactions**: Handling high-pressure situations, calming dissatisfied customers, and providing appropriate solutions. -...