Customer Service Manager

**Main duties/Responsibilities**: **MON - FRI (Normal working hours only, no shift)** - To attend to inbound/ outbound calls according to the Standard Operating Procedure in resolving and providing solution to customers enquiries/requests in more effective and efficient way, this includes back end administration processing - To liaise effectively with other...

**What You’ll Do** - **Customer Engagement**: Build and maintain strong relationships with customers by understanding their needs and providing personalized solutions. - **Product Presentation**: Present our products and services in a professional, customer-focused manner, ensuring clients are fully informed about their benefits. - **Sales Support**:...

Job Description: To perform repair or service job assigned according to standard procedures and ensure job quality is maintained and follow Standard Time accordingly Job Functions and Areas of Responsibilities To comply on Customer Handling procedure especially in production area or any other area related to workshop. To ensure that all vehicles worked on...

Summary To attend to inbound calls - inquiries, problems, and complaints from customers with the objective of resolving issues, providing excellent contact resolution, and performing outbound calls when necessary. Job Description; - Providing complete information about the product to the customer. - Solving all product or service-related issues of the...

Summary To attend to inbound calls - inquiries, problems, and complaints from customers with the objective of resolving issues, providing excellent contact resolution, and performing outbound calls when necessary. Job Description: - Providing complete information about the product to the customer. - Solving all product or service-related issues of the...

**Job description**: - **Manage, Training, and monitor team members and team leads. - Knowledge of, and ability to learn about, products, services, and store operations. - Good leadership skills. - Lead promotional activities for the event - Able to work in a group **Requirement**: - Full time office hour.l - Start immediately. - Urgent Hiring - No...

Summary To attend to inbound calls - inquiries, problems, and complaints from customers with the objective of resolving issues, providing first excellent contact resolution, perform outbound calls when necessary. Job Description; - Providing complete information about the product to the customer. - Solving all product or service-related issues of the...

Attending to inbound calls only and assisting customers inquiries pertaining credit cards - No Sales and out bond call required - Ad-hoc assignments or tasks assigned **Requirement** - 1-2 years' experience in customer service, call center, or support role is preferred - Fluent in Bahasa Malaysia & English - Excellent verbal and written communication -...

**_CUSTOMER SERVICES_** **Who is BateriHub?** BateriHub - A company that growth even in pandemic! Currently we got more that 60 branches and **still expanding to whole Malaysia!** Our Vision is going to SEA and IPO in 5 years! In BateriHub, our **Mission** is to provide more job opportunity back to society and we provide a platform to talents to explore...

Research required information using available resources such as internet, portal, knowledge base. - Provide customers with accurate and precise product and service information - Drive and educate customers to online or web usage - Process orders and forms following standard procedures in a timely manner. - Follow up and callbacks as promised, where...