Customer Support Advisor

1 week ago


Ara Damansara, Malaysia Trinity Workforce Solution Sdn Bhd Full time

_**Type : 24 month contract (Renewable)**_
- **Working hours and days : 24/7 rotations shift / 5 days working and 2 days off**_
- **Salary : Basic RM 3,500 + Shift 200 + KPI RM300**_
- **Location : Ara Damansara (Nearby LRT)**_

**Responsibilities**:

- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.

**Requirements**:

- Required language : English and Mandarin
- Minimum 1 year of working experience in the service industry will be an added advantage

for this position.
- Applicant must be willing to work on rotational shifts and off day
- Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
- Applicant must be willing to work in Ara Damansara, Selangor

**Benefit**:

- 5 working days in a week
- EPF & SOCSO
- Sick leave
- Annual leave
- Quarterly staff recognition and appreciation

**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 24 months

Pay: RM3,500.00 - RM4,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Rotational shift

Application Question(s):

- Can you read and write in Mandarin?
- Are you willing to work on 24/7 rotation shift?
- When is your availability date to join?

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)

Work Location: In person


  • Service Advisor

    1 week ago


    Ara Damansara, Malaysia AUTOCLINIC GROUP INC. Full time

    **Job Summary** As a Service Advisor, you will be the main point of contact between customers and the automotive service department. Your role is to assist customers in diagnosing vehicle issues, recommending necessary repairs and maintenance, and ensuring a seamless service experience. This position requires excellent communication skills, technical...


  • Ara Damansara, Malaysia Rapsys Technologies Pte. Ltd Full time 24,000 - 120,000 per year

    Job Scope / ResponsibilitiesHandle inquiries and support requests from customers in Japan who are using our client's services.Provide support via phone calls and online chat channels in Japanese (and English if bilingual).Identify customer issues, provide accurate information, and guide them on solutions based on processes and SOPs.Maintain high levels of...


  • Ara Damansara, Malaysia Basic Today Klang Full time 28,000 - 33,000 per year

    WE'RE HIRING: CUSTOMER SUPPORT EXECUTIVE (TECHNICAL)Location: Ara DamansaraSalary: RM2,800 – RM3,300Working Hours: Shift between 8:00 AM – 9:00 PMWorking Days: 6 days per week (includes weekends & public holidays)Job Responsibilities:Provide professional technical support to customers via phone, chat, or email.Troubleshoot and resolve internet, mobile,...


  • Ara Damansara, Malaysia Rapsys Technologies Pte. Ltd Full time 72,000 - 108,000 per year

    Executive – Customer Support (Japanese Monolingual or Japanese/English Bilingual)Working Hours: 24-hour rotational shift with 2 days offJob Scope:Handle customer inquiries from clients using our services in Japan through phone calls and chat.Provide timely, accurate, and professional support to ensure customer satisfaction.Escalate and follow up on complex...


  • Ara Damansara, Malaysia VR Excellent Full time

    Responsibilities for Level 1 Support: - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products. - Create & handling all tickets pertaining to customer cases & follows up closely until the case is resolved. - Working closely with Sales & Level 2 support...


  • Ara Damansara, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    _**Looking for a high flying career?**_**Responsibilities**:_ - Provide support for an award winning International Airline Company - Deliver _**world-class customer service**_ while responding to customer inquiries and concerns via the chat channel - Assist customers with upgrade requests, baggage inquiries, delays, and cancellations. - _**Build meaningful...


  • Ara Damansara, Selangor, Malaysia Arvion Services Full time 40,000 - 50,000 per year

    Company DescriptionArvion Services specializes in providing expert Business Process Outsourcing (BPO) solutions, including customer service, back-office operations, and recruitment process outsourcing. Our services are tailored to streamline operations, improve customer experiences, and support sustainable growth for businesses. Known for our innovative and...

  • Sales Advisor

    1 week ago


    Damansara Utama, Malaysia AmOne Auto Sdn Bhd Full time

    Join Our Team as a Sales Advisor at Proton Dealership in Damansara! As a Sales Advisor, you will play a crucial role in our dealership, guiding customers through the car-buying process and helping them find the perfect vehicle to meet their needs. We are looking for dynamic and motivated individuals who are ready to take their sales career to the next...


  • Damansara, Malaysia H&M Full time 20,000 - 40,000 per year

    Job DescriptionA Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customers first, offer assistance, and share your product and fashion knowledge. You'll create an environment that is easy for customers to shop through store operations and great...

  • Assistant Manager

    1 week ago


    Ara Damansara, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time

    Come and join our client's team now! What you can expect from them: - Our location is nearby shopping malls and housing area - Fun and exciting staff activities every month - There is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc) as our client hires from across the globe. - Manage Operations day to...