Executive, Field Sales

4 days ago

Kota Bharu, Malaysia DKSH Holding Ltd Full time

Location: Kota Bharu, MY, MY
- Global Business Unit: CG
- Job Function: Sales
- Requisition Number: 182354
- Description:
**Job Summary**:
Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives

**General Responsibilities**:

- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
- Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
- Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
- Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
- Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
- Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
- Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
- Investigate, resolve and log customer issues and advise on follow-up actions
- Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
- Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

**Functional Skills and Knowledge**:

- Demonstrate good working knowledge and understanding of the industry/market/competitors/customers
- Demonstrate good working knowledge in assigned territories/products/services and strong selling skills
- Demonstrate strong communication and negotiation skills
- Demonstrate basic research and analytical skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in local language and ideally in English, both written and spoken

**Education**:
Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline
- Requisition Number: 182354
- Job Function: Sales

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