Accountant - Hotel Reservations & Marketing

Manage and supervise the reservations team, ensuring high performance and adherence to hotel standards. - Monitor and maximize room occupancy, revenue, and average room rate. - Ensure that all reservation requests are processed accurately and efficiently. - Manage room inventory, ensuring availability and optimizing occupancy. - Implement and maintain...

**Client Industry**:Specializes in reservations and marketing management for the hospitality industry. They provide innovative software solutions that streamline booking processes, enhance guest experiences, and optimize marketing strategies. **Location**:Soho Suites,KLCC **About the Role**: **Key Responsibilities**: - **Full Set of Accounts**: Prepare,...

**Key Responsibilities** - **Reservation Management**:_ - Accurately input and update reservation details in the hotel’s reservation system. - Confirm, modify, and cancel reservations as needed. - **Customer Service**:_ - Provide prompt and courteous responses to guest inquiries, addressing any concerns or special requests. - Offer information about hotel...

Job Responsibilities:Supervise the centralised reservations team to ensure prompt and professional handling of inquiries.Strong customer service skills and able to maintains highest standard of professionalism and attitude with guest, bookers, group, travel agents and internal room reservation related matters.Monitor reservation systems and ensure accurate...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

Eastin Hotel Kuala Lumpur is a distinguished 5-Star business class hotel offering 388 rooms of international standards. Nestled in the upscale locale of Jalan Damansara, our hotel enjoys a strategic location surrounded by golf courses, shopping malls, and office buildings. Perfectly situated for both business and leisure travelers, Eastin Hotel is just a...

**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. Product Knowledge: - Reports to Reservation/E-Commerce Manager - To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant...

Key Responsibilities:Reservation Handling:Process room reservations via phone, email, online booking platforms, and walk-ins.Ensure all booking information (guest details, payment methods, special requests, etc.) is accurately recorded in the hotel's Property Management System (PMS).Provide detailed information about the hotel's rooms, facilities, and...

The Reservation Assistant supports the Reservations Coordinator and Front Office team by managing the day-to-day processing of room reservations. This role is crucial for ensuring accuracy in booking details, providing exceptional customer service during the booking process, and maintaining clear, professional communication with all guests and third-party...

**Key Responsibilities**: - **Provide Information**: Offer detailed information about room types, rates, packages, and hotel amenities to potential guests. - **Confirm Bookings**: Process and confirm reservations, modifications, and cancellations in the hotel’s reservation system. - **Record Keeping**: Maintain accurate records of bookings, cancellations,...