Business Conduct and Rules Assistant Manager

5 days ago

Petaling Jaya, Malaysia Amway Inc. Full time

**Primary Responsibilities**
- Compliant Oversight
- Ensure that ABO business activities adhere to relevant laws, regulations, and company policies.
- Oversee the implementation of business conduct policies and rules.
- Investigation, Reporting and Resolution
- Investigate alleged violations of business conduct policies and rules.
- Collaborate and work closely with relevant departments especially the Sales Department to address and resolve conduct issues promptly and appropriately.
- Prepare and submit reports on business conduct compliance to department manager and, if applicable, regulatory bodies.
- Communicate compliance-related metrics and trends to relevant stakeholders.
- Data Analysis
- Regular monitoring of ABO activities and analyzing sales data to identify unusual patterns, anomalies and potential violations that could impact ABO sales and qualification.
- Generate reports and present findings to the manager to inform strategic decision-making.
- Work with the Sales team to address and correct any deficiencies or weaknesses identified during the analysis.
- Act on the recommendations made by the risk audit team to enhance the organization's risk management processes.
- Communication, Education and Training
- Continuously enhance and incorporate relevant business conduct and rules initiatives based on feedback, changes in the business environment, and emerging ethical considerations.
- Develop and deliver training programs to educate ABOs on best practices and good business stewardship, in alignment with the Amway Rules of Conduct and Amway Values.
- Works with the Sales and Training Department as appropriate to develop an effective compliance training program for ABO; including appropriate introductory training for employees.
- Promote Amway values of ethics, business conduct policies, and rules to employees and ABO.
- Digital Communication Standards (DCS) and Quality Assurance Standards (QAS)
- Establish and execute processes for monitoring and assessing ABO compliance
- Ensuring that standards are clear, concise, and easily understandable by the target audience.
- Social Listening
- Monitor ABO mentions across identified social media platforms and take appropriate remedial actions if necessary.
- Identify and address potential negative sentiments or emerging issues.
- Analyze and derive insights from social media conversations and prepare reports.
- Legal Compliance
- Stay current with relevant laws, regulations, and industry standards affecting business conduct.
- Ensure that policies and practices align with legal and regulatory requirements.
- Others
- Other duties as directed by the BCR Manager.

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