Customer Service Representative

2 weeks ago

Kuala Lumpur, Malaysia Pacific Asiawide Corporation Full time

_**(Entry-Level Career Opportunity | Training Provided for All New Joiners)**_
Are you a fresh graduate or someone exploring your very first career path? We provide a platform where you can grow, learn, and develop into a confident professional. With full training and continuous support, you will gain hands-on experience, build essential skills, and unlock new opportunities for career advancement. Join us if you are passionate about learning, open to challenges, and excited to create a successful future.

As a Customer Service Representative, you will be the first point of contact between the company and our customers. You will play a vital role in delivering an outstanding customer experience by providing timely, accurate, and friendly information and support to our customer.

You will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising.

Generally, Frontline Customer Service Representative are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing marketing campaigns, and occasionally representing the company at specific events.

**Job duties & responsibilities**:

- Conduct advertising and marketing activities
- Greet and assist customers in a professional and courteous manner.
- Provide service information clearly and accurately.
- Maintain knowledge of company and client offerings, promotions, and processes.
- Uphold a positive brand image through excellent service.
- Administrative work (E.g. Verify and submission for the division)
- Provide feedback to the Marketing and Sales departments regarding customer’s preferences and market demands.
- Consistent in successfully driving customer based and competent in sales solutions
- Able to educate customer on the promotions and activities
- Generate and submit sales reports to management
- Create brand awareness for clients’ products and services

**Job perks & benefits**:

- Basic training will/can be provided
- Structured career development program with certificate (Sales, Leadership & management)
- Fun and supportive working environments
- Full training provided — no prior experience required.
- Opportunity to develop communication and problem-solving skills.
- Career growth pathway in customer service and related roles.
- A friendly and supportive team environment.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,400.00 - RM4,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Application Question(s):

- Are you Malaysian Citizen?

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Work Location: In person

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