Customer Service

Location:Ipoh, MalaysiaRole OverviewWe are currently seeking a Customer Service to support our daily operations and ensure customers receive fast, friendly, and accurate assistance. You will handle inquiries, process orders, follow up on deliveries, and help resolve any customer issues with care and professionalism.This role suits someone who enjoys...

Your Role As A Customer Service Executive:Build sound knowledge of our customers during interactions, to ensure personalised interactions and ultimately to establish a credible rapport.Strive to leave the customer with a positive customer experience after every contact by being fast and responsive to their needs.Communicate responses in a clear, concise, and...

About Us: We are a dynamic and innovative company specialising in online customer support and services. We are committed to staying at the forefront of the fast-paced digital finance world, providing expert guidance and assistance to our clients' customers in navigating the complexities of digital technologies. **Job Description**: We are on the lookout for...

As a mortgage lender company, we're thrilled and eagerly await your arrival with us! **Responsibilities**: - Provide outstanding customer service by addressing inquiries, concerns, and requests related to the loan process. - Maintain accurate records of customer interactions and transactions. - Collaborate with other departments to ensure seamless...

**ABOUT US**: We are a fast-growing E-Commerce brand with many opportunities, looking to bring on the best in class **Customer Service Representatives**! *** HOW TO APPLY** **PERKS & BENEFITS**: - Salary - $3-$4USD/hr - Paid Time Off! - Health and dental insurance - Holiday Bonus! - Work from home! - We're growing fast, which means more chances of...

Key Responsibilities:● Conduct outbound calls to business leads provided by the client● Use the client's CRM system, excel, and VoIP tools (e.g., Aircall) for lead management and calling● Accurately log call outcomes and update lead information in the CRM● Communicate directly with the client for product knowledge updates and work instructions●...

**DUTIES & RESPONSIBILITIES** - Manage daily operations & Administration - Handle Import shipments from overseas. - Preparing quotation via System. - Billing (Triangle shipment, if any from the respective department (SEA & AIR). - Help sub-coordinate when they needed. - Checking the monthly report all in order (Report generate by Accounts Team on monthly...

Role: Customer Service Representative (Education Industry) Location: Bukit Damansara Working Hours: Monday to Sunday, 24/7 Rotational Shift (US Hours) **Salary**: RM 3,450 (total salary package) Start Date: 12th November 2024 **Responsibilities**: - Resolve customer complaints with professionalism. - Support managers and help resolve issues within...

Your new roleTo assist the Customer Service / Marketing Department to implement after-sales support serviceProactively identify clients' needs and developmentMaintain good relationship with existing and potential clientsWhat you'll need to succeedNon-degree holder or above in all disciplinesFresh Graduate will be considered for assistant post.Fluent in...

Handle Complaints Professionally: Address and resolve customer complaints effectively, ensuring customer satisfaction and retention. Escalate Complex Issues: Identify and escalate complex or unresolved issues to appropriate departments or senior staff for further resolution. Maintain Accurate Records: Document customer interactions, transactions, and...