Customer Service/call Centre

Your Role As A Customer Service Executive:Build sound knowledge of our customers during interactions, to ensure personalised interactions and ultimately to establish a credible rapport.Strive to leave the customer with a positive customer experience after every contact by being fast and responsive to their needs.Communicate responses in a clear, concise, and...

Key Responsibilities:● Conduct outbound calls to business leads provided by the client● Use the client's CRM system, excel, and VoIP tools (e.g., Aircall) for lead management and calling● Accurately log call outcomes and update lead information in the CRM● Communicate directly with the client for product knowledge updates and work instructions●...

Job DescriptionTo assist the candidate with all aspects of the testing process from registration to test deliveryTo interface between candidates, clients and test sites in a professional and efficient mannerFollow company guidelines in issuing Promo Codes/Emergency Vouchers whilst adhering to Contact Centre policies and proceduresAchieve and maintain all key...

**BILINGUAL CUSTOMER SERVICE REPRESENTATIVE - MALAYSIA / GLOBAL COMPANY - NO PHONE CALLS - CHAT ONLY** **ON-SITE POSITION MANDARIN (Native) / ENGLISH (Proficient)** **RESPONSIBILITIES**: - Serve as the primary point of contact for customers, promptly and professionally addressing inquiries, concerns, and feedback. - Assist customers with order status...

Qualifications: **Requirements**: - Bachelor’s degree or equivalent diploma - Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity - Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in...

Location:Ipoh, MalaysiaRole OverviewWe are currently seeking a Customer Service to support our daily operations and ensure customers receive fast, friendly, and accurate assistance. You will handle inquiries, process orders, follow up on deliveries, and help resolve any customer issues with care and professionalism.This role suits someone who enjoys...

**Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY**: **Unlock Your Potential in the Thriving Credit Industry!** Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh...

Job Responsibilities: - Facilitate communication between Cantonese and English Speakers. ** **Answer calls in a professional manner, acting according to the Interpreter's code of conduct. - Be always prepared to take notes during a call. - Be aware of the specific vocabulary of the industry the interpreter works. - Rendering all messages accurately and...

Remote RM 120,000 - RM 200,000 per year About Tribal Tribal provides world-class EdTech software and services that enable educational institutions to support student success. Our Professional Services team is a key growth driver, and through our Global Delivery Centre (GDC) in Kuala Lumpur, we deliver projects and services that ensure quality, consistency,...

Customer Service Executive (Full-Time, Remote) Join the team at Ammakase - where hospitality meets bold new Indian cuisine. We’re looking for a highly responsive and personable Customer Service Executive to be the face of Ammakase’s digital communications. In this full-time, fully remote role, you'll play a key part in ensuring seamless interactions...