Manager Sales Enablement Specialist

2 weeks ago

Kuala Lumpur, Malaysia Telekom Malaysia Full time

**Key Responsibilities**
- Continuously assess digital solution selling capabilities of our sales team nationwide, including resellers, VAR, TMpoint, and TMSC).
- Conduct periodical mystery shopper programs at all channels to ascertain their ability to sell.
- Gather insights and understand pain points from the sales team from different regions in Malaysia in order to develop strategies and roadmaps for best-in-class solution selling.
- Continuously assess customer needs in defining the right sales pitch for the respective solutions.
- Become an expert on our solutions and customer personas, and competition to increase the impact and effectiveness of enablement programs.
- Design effective enablement strategies to drive the ability to sell and pitch to customers on digital solution benefits, hence, acquiring more new customers and monetizing existing customers.
- Create sales coaching programs for sales managers to ensure they have the skills, knowledge, processes and tools required to lead their sales teams in selling digital solutions effectively.
- Design customized enablement materials after the launch of digital solutions for respective sales channels. This may include snippets, videos, eLearning materials, and gamification.
- Plan and conduct periodical enablement programs to enable new and existing sales channels so as to ensure superior selling capabilities (role play, polishing, active listening).
- Includes structured training, coaching, and on-the-job training.
- Drive best practices in solution selling with the right sales pitch, in order to monetize and acquire customers
- Continuously conduct effectiveness assessment of current enablement programs
- Derive improvement actions to ensure that selling capabilities are improved

**We Value**
- Design Thinking
- Value Proposition Canvas, especially for SaaS productivity and security solution
- Problem-solving; and decision making
- Program management
- SaaS productivity and security solution selling
- Strong understanding of B2B solution sales environment
- Content development for sales audience
- Delivery of enablement content in live and asynchronous environments
- Experience in video production and gamification to drive exciting sales learning experience

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