Customer Success Manager

7 days ago

Kuala Lumpur, Malaysia Hyppies Full time

**JOIN US NOW -> Customer Success Manager - Exciting Opportunity at the MNC Tech Company** Are you a talented and driven individual looking to make a significant impact in the technology industry? Join our team as a **Customer Success Manager** and help elevate awareness and adoption of cutting-edge technology solutions at the fast-growing company. **Responsibilities**: - Develop and execute strategic plans to **drive client engagement** and expansion - **Identify and build relationships** with key decision-makers across the client portfolio - Collaborate with **cross-functional teams** to provide tailored solutions - Contribute to the development of the **company's client success program**: - Ensure **exceptional client experience** throughout the entire client journey - Operationalize client success program through effective engagement models **Requirements**: - Minimum 5 years of experience in technical account management or business analysis roles - Bachelor's degree in associated business disciplines (Computer Science, Information Technology, Geography, etc.) - Proven ability to establish relationships at all levels within large client organizations - Strong sales cycle knowledge and experience, particularly in software and solution sales - Excellent communication and proposal writing skills - Ability to lead and influence cross-functional teams - Flexibility to travel and work outside standard hours when required Join our dynamic team and be part of the fast-growing company's success story Enjoy a stimulating work environment, career growth opportunities, and a competitive compensation package.

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