Customer Relation

1 week ago

Kuala Lumpur, Malaysia KEN HOLDINGS BERHAD Full time

Responsible for carrying out sales strategies and ensure that all enquiries and incoming leads are followed up on timely manner;
- To increase revenue growth potential by unlocking new opportunities;
- To actively promote and market the event venue, engaging potential client and effectively managing inquiries to convert them into confirmed bookings and revenue-generating events;
- Responsible to develop and maintain long-term business relationships with existing and new customers and proactively understand their needs to enhance service delivery and sales experience and ensure high customer service standard;
- Actively seeking out new sales opportunities through cold calling, networking and social media;
- Conduct market research and continuously keep abreast of industry trends, competitive practices and changes;
- Prepare weekly and monthly reports on achievement of existing and prospective sales;
- To provide administrative and operation support and to do any other tasks required for smooth operations;
- To perform any other tasks as and when assigned from time to time.

**Requirement**:

- Required language(s): English, Bahasa Malaysia
- At least 1-2 year(s) of working experience in the related field is required for this position;
- Fresh graduates are encouraged to apply;
- Computer literate with good knowledge of Microsoft Office, Marketing & Digital Skill, Knowledge in Audio Visual & Event Technology;
- Strong organizational skills, able to multi-task and work effectively with mínimal supervision;
- Strong interpersonal, verbal and written communication skills, self -starter and good time management skill;
- Prior sales experience in hospitality/MICE industry would be an added advantage.

Pay: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Gym membership
- Health insurance

Application Question(s):

- What's your expected monthly basic salary?
- How much notice are you required to give your current employer?
- Which of the following languages are you fluent in?
- Are you available to work outside your usual hours when required? (eg. weekends, evenings, public holidays)
- Do you have experience working towards targets and KPIs?
- How many years' experience do you have as Customer Relation / Event?
- How many years' experience do you have in customer relation / event?

Work Location: In person

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