Counter Ticketing Officer

3 days ago


Sepang, Malaysia NSS IT Solution Sdn Bhd Full time

Requirements - Customer service skills: Ability to interact with customers in a helpful, friendly, and professional manner. - Attention to detail: Ensuring accurate ticket sales, reservations, and customer records. - Communication skills: Clearly communicating policies, pricing, and schedules to customers. - Time management: Handling multiple tasks during peak hours, especially in busy environments. - Basic math skills: Handling cash, calculating change, and processing transactions accurately. - Technical proficiency: Familiarity with ticketing systems, point-of-sale (POS) software, and general computer usage. Responsibility - Sell tickets and manage bookings for taxi services. - Provide information about taxi services, routes, and pricing. - Handle cash and digital payments securely. - Address customer inquiries and resolve minor complaints. - Maintain an organized and efficient counter area. **Job Details** **JOB INFO & REQUIREMENT** - Contract Type - Contract - Job Type - Non-Executive - Experience Level - < 1 year - Job Categories - Others - Minimum Education Required - SPM - Language Required - English, Bahasa Malaysia - Nationality Preferred - Malaysians Only - Gender Preferred - All Genders - Own Transport - None **SALARY & OTHER BENEFITS** - Salary **RM 1,800 to RM 2,500 per month** - Other Benefit (Optional) - Overtime Attendance Allowance EPF, SOCSO & EIS Medical Benefits Annual Leave


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