Team Lead
4 days ago
Qualifications:
**Minimum requirements**:
- Minimum 1 year in content moderation.
- Language proficiency in Vietnamese and English is mandatory.
- Has the ability to deliver feedback and coaching to team members based on collected data from Quality monitoring and reporting development plan to stakeholders in an actionable format.
- Must be able to spot trends and tendencies with data and drives team to look for insights.
- Strategic thinker with strong analytical and creative problem-solving skills.
- Must be able to collaborate with the client on pressing concerns and partner with internal stakeholders on action plan execution.
- Significant experience in a complex fast paced environment.
- Passion for ensuring an excellent user experience.
- Location: GBS, Bayan Lepas, Penang
**Responsibilities**:
**Responsibilities**:
- Provide mentorship, guidance and career development to members of your team
- Lead a high-performing team through an exciting transition to build problem solving,
critical thinking, analytical and technical capabilities which will enable the
department to develop deeper, more scalable solutions
- Team management responsibilities for a market team, whilst also serving as a crossfunctional and a global liaison in developed areas of expertise
- Establish team goals and work with direct reports on strategies for executing,
measuring progress and sharing results
- Deliver projects involving quantitative analysis, industry research, and strategy
development, working directly with global cross-functional teams to problem solve
analytical approaches and develop solutions
- Identify actionable insights, suggest recommendations, and influence team strategy
through effective communication
- Advocate for users within their market, partnering with global and cross-functional
teams to develop global solutions
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