Guest Services Assistant

6 days ago

Kuala Lumpur, Malaysia Cormar Suites – Kuala Lumpur Full time

**Responsibility:

- **
- Provide friendly and efficient check-in and out service at Hotel Reception.
- Providing efficient, friendly, and cordial service at the Hotel Front Desk.
- Carry out the completion of the registration process by retrieving and inputting information into a computer system and confirming the guest's hotel reservation information.
- Ensure that all hotel policies and instructions implemented are followed throughout.
- Basic cashiering and credit card handling.
- To take phone enquiries and internet hotel room reservations.
- Handle guest complaints and special request in a professional manner, ensuring prompt actions at all times.
- Maintain the hotel’s high standard of service and hospitality

**Requirements**:

- Hospitality/Customer Services course student or Fresh graduates from Hotel Management School or SPM Leavers are encouraged to apply.
- Strong interpersonal and communication skills.
- Able to communicate in English and Bahasa Malaysia and able to work with all level of staff. A third additional language is a plus.
- A good team player and strive to have a career in the hospitality industry.
- Malaysian only.

For an immediate interview please WhatsAPP to +6 018 383 6455

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift

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