Warranty Assistant

**JOB RESPONSIBILITIES**: 1. Monitor and process branch outstanding warranty claims. 2. Ensure all defective parts are tagged, stored and disposed according to policy. 3. Follow up warranty claim status to HQ 4. Appeal of warranty claim rejection (PCRS). 5. Updating Newsletter and Service Bulletin at branch level. 6. Assist in warranty audit by Proton,...

**Responsibilities** - **Customer Assistance**: Greet walk-in customers and provide information on DJI product warranties and repair services. - **Warranty Claims Processing**: Assist customers in submitting warranty claims, verifying required documents, and tracking claim progress. - **Service Coordination**: Liaise with technicians and the service team to...

**Job Requirements: -** - Preferable Bachelor's Degree in Mechanical (Automotive) Engineering or equivalent. Diploma in Automotive is minimum requirement. - At least 2 year(s) of working experience for Bachelor holder or 5 years' experience for Diploma holder in Automotive. - Required language: English and Bahasa Malaysia. - Required skill(s): Proficiency in...

Customer Care Support (Kuala Terengganu) **What if you could put the customer at the heart of everything you do?** To provide back office administrative and customer care support to the operating companies to achieve the overall company's objectives. **You'll be responsible for**: - To assist and support in customer service department on any enquiries...

**Documentation & Record Keeping** - Maintain accurate records of customer interactions, warranties, service requests, and repairs. - Process and file warranty claims, returns, and refund requests. - Ensure compliance with company policies and legal regulations. **Coordination & Scheduling** - Schedule service appointments, technician visits, or...

Job Summary:The Admin Assistant (Sales Department) is responsible for providing administrative support to the Sales team, particularly in processing warranty claims, maintaining records, and handling day-to-day sales documentation.Key Responsibilities:Process and track warranty claims accurately and promptly.Maintain and update warranty claim records,...

**What if you could put the customer at the heart of everything you do?** To provide back office administrative and customer care support to the operating companies to achieve the overall company’s objectives. **You'll be responsible for**: - To assist and support in customer service department on any enquiries and request from clients. - To handle and...

Job description - Greet customers and ascertain what each customer wants or needs. - Recommend, select, and help locate or obtain product based on customer needs and desires. - Describe merchandise and explain use operation, and care of product to customers. - Prepare copy of sales invoice or sales receipt for customer’s reference. - Demonstrate use or...

Job Description :Greet customers and ascertain what each customer wants or needs.Recommend, select, and help locate or obtain product based on customer needs and desires.Describe merchandise and explain use operation, and care of product to customers.Prepare copy of sales invoice or sales receipt for customer's reference.Demonstrate use or operation of...

Greet customers and ascertain what each customer wants or needs. - Recommend, select, and help locate or obtain product based on customer needs and desires. - Describe merchandise and explain use operation, and care of product to customers. - Prepare copy of sales invoice or sales receipt for customer’s reference. - Demonstrate use or operation of...