Customer Care Support

7 days ago

Kuala Terengganu, Malaysia Allianz Malaysia Full time

**What if you could put the customer at the heart of everything you do?**

To provide back office administrative and customer care support to the operating companies to achieve the overall company’s objectives.

**You'll be responsible for**:

- To assist and support in customer service department on any enquiries and request from clients.
- To handle and support incoming calls, and to handle incoming and outgoing mails via courier service.
- To provide guidance to clients, agents, and marketers on motor underwriting related matters via verbal and written communication.
- To assist claim department on any enquiries and to follow up regards to claims matters and settlements.
- To communicate with underwriting, marketing, and accounting departments on claim related matter.
- To assist on Cross-Selling P lines products.
- To assist on follow up Renewal Policies for direct clients.
- To follow up and sent reminders on outstanding premium and /or bad debts to the agents within 45 days of premium warranty in accordance with the credit control policy.
- To maintain accurate, up to date agency outstanding and collection records.
- To assist and carry out work related to Account Department.

**Important to your success**:

- Degree or Postgraduate in Business Studies, Administration, Accounting, Finance or Economic studies.
- Graduates and talents with up to 2 years of relevant work experience are encouraged to apply.
- Strong analytical and problem-solving skills
- High learning agility and work efficiency
- Good verbal, written and communication skills.

**_Let's care for tomorrow. For challenging business as usual._**

57529 | Sales & Distribution | Professional | Non-Executive | Allianz Malaysia | Full-Time | Temporary

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
Great to have you on board. Let's care for tomorrow.

**Job Level**:

- Professional

**Location**:

- Kuala Terengganu, MY**Area of Expertise**:

- Sales & Distribution

**Unit**:

- Allianz Malaysia

**Employing Entity**:

- Allianz General Insurance Company (Malay

**Job Type**:

- Full-Time

**Remote Job**:

- Hybrid working

**Employment Type**:

- Temporary

**ID**:

- 57529

**Position Cluster**:

- Non-Executive

  • Customer Care Support

    4 days ago

    Kuala Terengganu, Malaysia Allianz Full time

    Customer Care Support (Kuala Terengganu) **What if you could put the customer at the heart of everything you do?** To provide back office administrative and customer care support to the operating companies to achieve the overall company's objectives. **You'll be responsible for**: - To assist and support in customer service department on any enquiries...

  • Customer Care/ App support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full time 30,000 - 60,000 per year

    Job SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for aCustomer Care Officerto join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Customer Care/ App support

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full time 20,000 - 30,000 per year

    Job SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Care Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Customer Care/ App support

    2 weeks ago

    KL Eco, Kuala Lumpur, Malaysia Cartrack Malaysia Sdn Bhd Full time 40,000 - 80,000 per year

    Job SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Care Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Customer Care/ App support

    2 days ago

    KL Eco, Kuala Lumpur, Malaysia Cartrack Malaysia Sdn Bhd Full time 40,000 - 60,000 per year

    Job SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Care Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Customer Care

    2 days ago

    Kuala Lumpur, Malaysia SPINALIVE SDN BHD Full time

    **Industry**:Chiropractic & Physiotherapy. **Location**:Publika, Kuala Lumpur. **Responsibilities**: - Engage & educate patients with health & rehabilitation inquiries. - Manage patients appointment & payment channels. - Assist in clerical & administrative work. - Friendly & Good Communication. - Willing to Learn. - Able to Work as a Team. - Able to work...

  • Customer Care

    2 days ago

    Kuala Lumpur, Malaysia VB Advisory Sdn Bhd Full time

    Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...

  • Customer Assistant

    4 days ago

    Kuala Terengganu, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Job description** **Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility** **Maintain a professional level of customer service in promoting the company's products**: - Provide professional...

  • Customer Care Executive

    6 days ago

    Kuala Lumpur, Malaysia AEON CO. (M) BHD (Aeon Mall Metro Prima) Full time

    **A)** **KEYS RESPONSIBILITIES** **1. Customer Interaction & Voice Management** - Handle customer questions, complaints, and feedback in person, by phone, or in writing. - Keep an organized record of all customer and tenant feedback. - Work with the Sales Officer and Mall Manager to create and display replies to customer feedback. - Escalate serious or...

  • Customer Care

    2 weeks ago

    Kuala Lumpur, Malaysia WIDAD FACILITY MANAGEMENT SDN BHD Full time

    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers **Job Types**: Full-time, Contract,...