Customer Service Executive

2 days ago

Bukit Gelugor, Malaysia Aisling Consulting Full time

**Core Responsibilities**
- Customer facing environments (phone, chat, in person, etc.) interaction in some capacity (can include volunteer work, or project work while in school)
- Customer service, ownership of the customer experience and comprehensive resolution
- Able to communicate clearly and effectively, both written and verbal in English AND Cantonese
- Approaches problems flexibly and adapt and modify approach without compromising outcome.
- Conduct customer interaction as measured by Client’s call quality reports, call audits, and customer satisfaction survey.
- Ensuring innovation and quality in all Customer interactions as measured by Client’s call quality reports and customer satisfaction survey.
- Capturing all required data elements
- Assisting Customers by answering queries relating to their order status, changes and delivery timeframes.

**Requirements**:

- Bachelor’s Degree or at least Diploma or equivalent in any discipline.
- Fluent English (Reading, Writing, Speaking)
- **Fluent Cantonese (Reading, Writing, Speaking)**:

- Minimum of 6 months’ work experience in customer support in any industry (**For Diploma**)
- **Fresh graduates are welcome with degrees** in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
- **Basic knowledge of iOS (iPhone Operating System) & Apple Products**

**Salary**

**Basic**: RM 2,800 - RM 3,600

**Language Allowance**: RM 300

**Working Location**: George Town, Penang

**Working Days**: Mon - Fri

**Working Hours**: 9 AM - 6 PM

**Working Mode**: On-Site

**Salary**: RM2,800.00 - RM3,600.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental pay types:

- Signing bonus

Application Question(s):

- Are you able to read and write in English?
- Are you able to read and write in Cantonese?
- Are you familiar with IOS systems?

**Education**:

- Diploma/Advanced Diploma (preferred)

  • Customer Service Executive

    4 days ago

    Bukit Gelugor, Malaysia Chis International Technical Resources Sdn Bhd Full time

    **CUSTOMER SERVICE Executive** **MIN EXPERIENCE 2 - 5 YEARS & ABOVE** **SALARY RANGE RM3300-RM4950** **REQUIREMENTS** - Proven experience in sales; experience as a sales coordinator simple electrical basic or in other administrative positions will be considered a plus;. - Excellent computer skills (ms office). - Well-organized and responsible with an...

  • Customer Service Executive

    4 days ago

    Bukit Bintang, Malaysia One Republic Service SDN.BHD Full time

    **Customer Service Representative** **Xiaomi Authorized Service Center, Melaka** **(One Service Republic SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and holidays - Ability...

  • Customer Service Executive

    1 week ago

    Bukit Gelugor, Malaysia Aisling Consulting Sdn Bhd Full time

    __ - Answer phone calls and attend to guests' requests to book rooms or events at the hotel. - Check on the internal booking system and make the booking for the guest. - Obtain payment information and run credit/debit card payments when required. - Assist guests with booking transport such as taxis and giving directions where required. - Liaise with the...

  • Customer Service

    7 days ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    2 days ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    1 week ago

    Bukit Gelugor, Malaysia Nusa Dua Treatment House Full time

    **Responsibilities**: - Take care customer need. Arrange appointment for customer**Benefits**: - EPF - SOCSO - Annual Leave

  • Customer Service

    2 weeks ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

  • Customer Service

    1 week ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    _**Job description**_ **Customer Service Representative** LOW YAT, BUKIT BINTANG,KL **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **Requirement**: - Minimum SPM - Speak Malay and English Willing to learn & start from below - Availability to work shift hours, including weekends...

  • Customer Service

    4 days ago

    Bukit Bintang, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    Job description Customer Service Lowyatt, Bukit Bintang, KL Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours, including weekends and holidays Ability to work under daily...

  • Customer Care

    5 days ago

    Bukit Gelugor, Malaysia Squarelet Sdn Bhd Full time

    **Requirements**: - Non Smoker. - Experience in customer service roles is desirable. Past working experience in Customer Service/Call Centre are encouraged to apply. - Required language(s): Bahasa Malaysia, English. - Personality traits - Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical, and goal-focused. - Customer service...