Manager, Site Activation

2 days ago

Petaling Jaya, Malaysia IQVIA Full time

The Site Activation Manager is responsible for delivery and manage a team of employees responsible for executing site activation activities in Singapore and Malaysia.
- Manages staff's delivery of site activation activities in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work, assessing performance, and guiding professional development, rewarding and disciplining employee, and addressing employee relations issues and resolving problems.
- Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
- Participate, as required, in the allocation of resources to clinical research projects by assigning staff based on their experience and training.
- Manage the quality of assigned staff's work through regular review and evaluation of work product.
- Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
- Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.
- Responsible for leading moderate improvements of processes, systems or products to enhance performance of the job area.
- Problems faced are difficult, and may require understanding of broader set of issues.
- Understands and demonstrates management approaches such as work scheduling, prioritizing, coaching and process execution.

**Qualifications**
- Bachelor's Degree Scientific discipline or health care preferred.
- Typically requires a minimum of 3 -7 years of prior relevant experience
- Strong leadership skills, with ability to motivate, coach and mentor.
- Good written communication, including regulatory and/or technical writing skills.
- Good interpersonal skills and strong team player. Able to establish and maintain effective working relationships with co-workers, managers and sponsors.
- Thorough understanding of regulated clinical trial environment and knowledge of drug development process

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