Customer Service Executive
2 days ago
**RESPONSIBILITIES**
- Attending to overseas inbound & outbound enquiries (Sea Freight & Air Freight).
- Attending local customers enquiries (Sales Accounts).
- Sourcing rates with shipping liner (Via Sea Freight).
- Preparing quotation via Sys Freight.
- Support operation teams when they needed help from Sales Teams.
- Managing new customer enquiries and follow up (If any).
- Managing key accounts (Lead by the HOD & MD).
- Billing (Triangle shipment, if any from the respective department (SEA & AIR).
- Buy insurance.
- Help sub-coordinate when they needed.
- Checking the monthly report all in order (Report generate by Accounts Team on monthly base).
**COMPETENCE**
- Education: Diploma in Customer Service or equivalent
- Experience: Minimum 1 - 2 years
- Write and communicate in English & Malay
- Learn to work with other department (Sea, Air, Accounts, Credit) including Sales Teams department
- Worked well with colleagues respective department even though having different personalities
Pay: RM2,500.00 - RM3,500.00 per month
Expected Start Date: 05/01/2025
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