Digital Operations Lead

3 days ago

Shah Alam, Malaysia KHIND-MISTRAL (M) SDN BHD Full time

1. Own channel operation and general manage ensuring excellent customer experience
2. The E-commerce Assistant Manager will keep abreast of new developments in the e-marketing world. They will also research the brand core demographics and how to best reach them working with Performance Marketing to maximize search engine traffic and the effect of the company’s targeted ad buys
3. Partner with Digital Merchandise/MP&A/Principal team to develop, manage, product assortment to market needs and requirement based on sales trend.
4. Steward the development and execution of all e-commerce channel strategic plans to meet annual sales plan
5. Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting for channel performance
6. Load, manage and review online merchandise presentation to ensure the categorization, imagery, copy, pricing, site placement and promotional messages are accurate and meet brand standards
7. Monitor and manage product presentation improvements including short, long descriptions, key features, and imagery
8. Leverages merchandising tactics and strategies to drive traffic growth on e-commerce channels while also maximizing overall e-commerce margin and profitability
9. Monitor and manage customer reviews/feedback related to product assortment and update product content and site messaging to better service the consumers.
Khind-Mistral (M) Sdn Bhd is an established group of companies with diversified interest in manufacturing ang distributing of its world
- renowned KHIND and MISTRAL brands of audio-visual and electrical home appliances and accessories. Due to its unwavering commitment to quality, its products are exported to over 50 countries world-wide. Being internationally accepted as 'A World brand from Malaysia'. It is poised to play a bigger role in international arena.
Bachelor's or Equivalent

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