Customer Service Assistant

1 week ago


Petaling Jaya, Malaysia TechnoMech (M) Sdn Bhd Full time

CUSTOMER SERVICE ASSISTANTTECHNO MECH (M) SDN BHD4.5-6 reviewsPetaling Jaya, SelangorCustomer Service - Call Centre (Call Centre & Customer Service)Contract/TempRM 2,100 - RM 2,300 per monthPosted 30d+ agoMore jobs from this company

As a Customer Service - Call Centre Assistant, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The salary range of **RM2,100 - RM2,300** is inclusive of basic salary and Other benefits.

If this sounds like something you may be a good fit for, Read ON
- You will play an important role in :_
- Identify and drive process improvements, to ensure excellence in customer experience, timely delivery of services, optimum productivity, and effective management of resources.
- Minimum SPM in any discipline.
- Diploma holders with no experience are encouraged to apply.
- SPM holders with 1 - 2 years of Call Centre experience preferred.
- Customer-centric / Strong customer service mindset
- Good team player with commitment and initiative with the willingness to step into a leadership role.
- Independent and resourceful, and able to work under pressure.
- Desire to help others with patience and empathy.
- Meticulous, well organized, and with the ability to analyze and solve problems.
- Able to multi-task and effectively manage time.
- Required skill (s): Communication skill, Customer Service, Microsoft Office.
- Good communication skills with written and verbal proficiency in English and Bahasa Malaysia.
- How this career will benefit you:_

**Career Path**: You will have the opportunity to climb the corporate ladder to a managerial role in the future.

Training & Development: TechnoMech provides internal & external training to employees who would like to improve their communication & business writing skills.

Additional benefits - Performance incentives

Are you ready to make that career shift? Trust us, this role has been always on-demand and you will grow a great portfolio with us. This opportunity does not come often.
- Application Deadline: Ongoing Process
- Expected Start Date: Immediate
- Nationality : Only Malaysian
- Salary: RM2,100 - RM2,300 per month
- Job Types: Full-time, Contract

**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 12 months

**Salary**: RM2,100.00 - RM2,300.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Fixed shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- STM/STPM (required)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Ability to Commute:

- Petaling Jaya (required)

Ability to Relocate:

- Petaling Jaya: Relocate before starting work (required)


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