Manager, Account Management

2 weeks ago


Klang, Malaysia People Pathfinders Sdn Bhd Full time

**The Company**

Our client is a logistics service provider that offers a range of multimodal transportation services and third-party logistics.

The Manager, Account Management will lead and coach the account management team, directly interact with clients to support growth, and serve as an escalation point to enhance customer experience. This role requires strong leadership, strategic orientation, and collaboration skills. Focus on process improvement, solution selling, increasing portfolio health, and enhance team performance and results.

**Responsibilities**:

- Manage the direct reports’ performance and development through formal and informal performance management, coaching, feedback, mentoring, training and regular portfolio reviews and stand ups.
- Coach team members to identify, develop, track and measure continuous improvement opportunities for their accounts.
- Manage merit, bonus and equity programs for assigned team to align compensation with performance results.
- Partner with Talent Acquisition to forecast talent needs, recruit and onboard qualified and diverse talents.
- Own employee engagement results and implement actions plans to improve culture, collaboration and DEI initiatives.
- Model the company’s leadership principles and lead change management.
- Drive intentional growth and retention through monthly account and pipeline reviews, CRM utilization and data analytics.
- Collaborate with cross-functional teams to ensure account health customer commitments are met and drive continuous improvement.
- Regularly review business and execution strategies, profitability, KPIs and AR with account teams.
- Provide guidance on pricing strategies, including margin guidance and commitment level.
- Analyze market opportunities and trends and assess their impact on business performance and financials.
- Lead and participate in industry, community, and campus activities to enhance the company’s brand.
- Additional duties as assigned.
- High School Diploma / GED / Bachelor’s Degree or equivalent.
- Minimum 5 years of experience in account management or equivalent experience with managing complex MNC customers.
- Minimum 2 years of experience in leading or managing teams.
- Broad market and industry knowledge, and vertical expertise.
- Demonstrated growth though sales and relationship building.
- Fluent in English and Mandarin - both written and verbal.
- Strong collaboration and leadership skills.
- Strong negotiation and communication skills.
- Able to travel up 30% (domestically).

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

**Education**:

- STM/STPM (preferred)

**Experience**:

- Account management: 5 years (preferred)
- Leading / Managing Team: 2 years (preferred)


  • Account Manager

    4 days ago


    Klang, Selangor, Malaysia JOS (Malaysia) Sdn. Bhd. Full time

    About The RoleThe Account Manager is responsible for driving revenue growth, strengthening client relationships, and ensuring the successful delivery of solutions. This role combines both hunter and farmer responsibilities identifying new opportunities while managing and expanding existing accounts. Positions are available at our Gelugor, Penang office and...

  • Account Manager

    2 weeks ago


    Klang, Selangor, Malaysia VHR Consultancy Full time

    Role SummaryThe Account Manager is responsible for overseeing full-set accounting functions, ensuring timely and accurate financial reporting, and leading a team of 5–6 accounting personnel. This role ensures compliance with accounting standards, strengthens internal controls, and enhances the efficiency of the finance operations.Key...

  • Accounting Manager

    2 weeks ago


    Klang, Selangor, Malaysia SmartHire by SEEK Full time

    What you'll be doing?Financial Operations Management: Oversee day-to-day financial activities, including accounts payable, accounts receivable, and general ledger maintenance.Accounting Transactions: Perform and supervise daily accounting operations, ensuring accuracy and efficiency in all processes.Continuous Improvement: Drive initiatives to enhance...

  • Accounts Manager

    2 days ago


    Klang, Malaysia Agensi Pekerjaan Carriera Talent Resources Sdn Bhd Full time

    **Company Overview** The organisation is one of Malaysia’s most trusted and leading manufacturers of portable cabins, labour quarter cabins, PU cabins, engineering works, etc. It is specialist in temporary site facilities, site enabling work and involved mainly in modular construction and prefabrication construction, with more than 30 years’...

  • Account Manager

    2 weeks ago


    Klang, Malaysia UPICON SDN BHD Full time

    Duties & Responsibilities: To review, prepare and submit monthly checklist for compliance and monthly management reports. To supervise the completion of annual audited accounts and filing of company tax estimates, annual tax returns. Handle Full set of Account (AR, AP, GL) To ensure cash flow forecast and profit forecast are within the budgeted range. To...

  • Accounts Executive

    4 days ago


    Klang, Malaysia Image logistics (M) SDN BHD Full time

    **Job Vacancy: Accounts Executive / Accounts Manager** **Position**: Accounts Manager / Accounts Executive **Location**: Bayu Tinggi, Klang, Selangor **Employment Type**: Full-time - **A FAST-GROWING COMPANY LOOKING FOR THE BEST CANDIDATES TO FILL IN THE FOLLOWING POSITION**_ **Key Responsibilities**: - Prepare and manage the **full set of accounts** (AP,...

  • Management Accountant

    2 weeks ago


    Klang, Selangor, Malaysia Hays Full time 60,000 - 120,000 per year

    This Pharmaceutical MNC is looking for a Management Accountant to join its dynamic team.Your new companyThis MNC is famous for its development of pharmaceutical products. Due to market growth, a permanent Management Accountant is needed to join the team in the Selangor office.Your new roleYou will be responsible for:Responsible for full set of accounts and...

  • Account Manager

    2 days ago


    Klang, Selangor, Malaysia JS CITYSCAPE SDN. BHD. Full time

    About the role We are seeking an ambitious and driven Account Manager to join our dynamic team at JS CITYSCAPE SDN. BHD. in Selangor. As our Account Manager, you will play a crucial role in managing and nurturing key client relationships, ensuring the seamless delivery of our advertising, marketing and creative services. This full-time position offers the...

  • Account Manager

    1 week ago


    Klang, Selangor, Malaysia UST Global (M) Sdn Bhd Full time

    We are seeking a strategic and dynamic professional to manage key client accounts and oversee delivery within the Banking, Financial Services, and Insurance (BFSI) sector in Malaysia. This role is critical for deepening relationships with our existing clients and leveraging UST's expertise to deliver exceptional value. The ideal candidate must be fluent in...

  • Account Manager

    1 week ago


    Port Klang, Malaysia Pioneer Coachbuilders Sdn Bhd Full time

    **REQUIREMENTS**: - **Education**: Bachelor’s degree in Accounting, Finance, or a related field. - **Professional Certifications**: CPA, ACCA, CIMA, or other relevant qualifications preferred. - **Experience**: At least 5 years of experience in accounting, finance, and manufacturing industries, with supervisory experience preferred. - Strong leadership,...