Ppls Supervisor, South Asia and People Business Partner, Malaysia

Position: People Services Time to Payroll Specialist - South Asia- Reporting to_: PPLS Lead, South Asia_

OPELLA MISSION AND VISION

At Opella Healthcare, we are united by one shared Mission - we work passionately every day, to put Health in Your Hands. We are committed to making healthcare as simple as it should be, thus helping people help themselves. This Mission is the core of our philosophy, driving all that we do to focus on people—our consumers, customers, healthcare professionals, employees, and the Opella Brands that support them.

As a top-three global player in Consumer Healthcare, we are raising the bar with a bold ambition to grow, perform, and outpace the market. We aim to build a more agile and responsive organization capable of delivering our Vision and Mission.

To achieve this, we need exceptional talent to shape Opella’s future and help us succeed. Together, we embrace our Challenger spirit, driven by our commitment to be Outcome-obsessed, Courageous, Radically Simple, and All-In Together.

MAIN PURPOSE OF THE JOB

Global Business Services (GBS) was established as a new transversal, multi-disciplinary function supporting and accelerating Opella as a Consumer Healthcare business through the implementation of a set of operational legal presence across in-scope markets. Opella Global Business Services (GBS) drives transformation projects to ensure it delivers best in class processes in terms of quality, cost, performance, customer satisfaction and needs, supported by high quality master data and performance KPIs.

People Services (PPLS) Supervisor, South Asia and People Business Partner, Malaysia is a dual-role position that provides comprehensive HR support for our GBS in Malaysia, which encompasses multiple shared service functional units, while overseeing employee lifecycle and payroll operations across South Asia countries, including Malaysia, Australia, and China. This position reports directly to the PPLS Lead, South Asia with a dotted reporting line to the ASEA People Director.

For People Services, GBS will be covering the following areas of the process:
- Organization & Employee Master Data: data accuracy and data completeness- Employee Life Cycle Management: from hiring to retiring, including contract and job changes- Employee Queries: global and local articles, ticketing- External Workforce: data management, onboarding and offboarding- Transversal: reporting, compliance, continuous improvement- Time to Pay (T2P): benefits, payroll data, calculation, post payroll and support activities

As a People Services (PPLS) Supervisor, South Asia and People Business Partner, Malaysia, you will support the diverse functions within GBS Malaysia by driving and cascading global HR initiatives that align with the organization’s strategic objectives. Your focus will include performance and talent management, workforce planning, employee engagement, and fostering an agile and inclusive workplace culture. Additionally, you will ensure smooth and compliant employee lifecycle and payroll operations across the designated countries, maintaining alignment with organizational policies and local regulations. This role demands a leader capable of effectively supporting the unique needs of GBS's multi-functional environment while executing people strategies that enable sustainable growth and operational excellence.

This role requires you to build strong partnerships with internal teams and external stakeholders to facilitate seamless HR and payroll operations, lead implementation of HR initiatives, fostering collaborative relationships across the organization, and driving sustainable growth by aligning people strategies with business and operational objectives.

Key Accountabilities:
- Manage individual and team performance: Supervision of the team of Employee Lifecycle and Time to Payroll Specialists: workload monitoring, backup allocation, planning for time off covering, setting and following-up annual goals, supporting the team in creating IDPs, evaluating team performance.- Benefits, time & attendance and payroll expertise: Oversee the preparation of onsite benefit data including the collation of submissions from internal team and third-party suppliers/ BPO. Manage relationships with external vendors, such as service providers, to ensure effective HR service delivery. Stay updated with changes in HR regulations and labor laws, ensuring compliance and mitigating risks.- Reporting & KPIs delivery: Ensure the completion of accurate & timely reporting to third parties including pensions & company benefit, together with all other reporting for Finance and business requirements. Oversee preparation of ad-hoc reports as required in line with data protection requirements. Ensure GBS People Services team in South Asia deliver with high quality and in compliance manner.- Stakeholder management: Provide strategic leadership, collaborate with regional / global HR teams, and work closely with senior management to op