Telesales Executive

2 weeks ago

Petaling Jaya, Malaysia CDC International Sdn Bhd Full time

CDC International Sdn Bhd, established in 2014, as part of the Commerce Dot Com Group of Companies, specializes in developing, designing, and operating procurement solutions for organizations across various industries. One of its flagship solutions, SPEED (Sistem Perolehan Elektronik Dinamik), is a customizable web-based procurement system tailored to meet each organization's unique needs.

Another key product of CDCi, Tender2u, is designed to assist supplier companies in searching, filtering, and receiving alerts on the latest tender opportunities from various organizations nationwide. CDCi has strategically expanded its public procurement business to include over 220 non-federal government and corporate agencies nationwide.

For more information and to keep up with the latest news, check out our and follow our page.

**KEY RESPONSIBILITIES AND ACCOUNTABILITIES**
- Support sales activities and assist customers through various sales channels
- Manage social media postings and promptly respond to customer inquiries
- Present, promote, and sell products/services with compelling arguments to both existing and prospective customers
- Build and maintain positive business and customer relationships
- Proactively reach out to customer leads via cold calling
- Resolve customer problems and complaints efficiently to ensure maximum satisfaction
- Meet and exceed sales targets and outcomes within the designated timeline
- Collaborate with team members and other departments to coordinate sales efforts
- Analyze market potential, track sales, and prepare status reports
- Provide management with reports on customer needs, problems, interests, competitive activities, and opportunities for new products and services
- Willingness to work extra shifts when needed

**QUALIFICATION AND REQUIREMENTS**
- Minimum of SPM, Diploma, or Advanced/Higher/Graduate Diploma in any field
- At least 1 year of relevant working experience in the field
- Customer service experience is a plus
- Fluent in English and Bahasa Malaysia, both spoken and written; additional languages are a bonus
- Confident in client correspondence over the phone

**WHY JOIN US**
- Comprehensive medical benefits for you, your spouse, and children, ensuring your well-being is our top priority.
- Rest easy with our group term life coverage, providing you with security and assurance.
- Stay energized with meal allowances that keep you fueled throughout the day.
- An in-house futsal court, badminton court, plus a gym for post-work workouts.
- A variety of fun-filled events and gatherings to unwind.
- Achieve a healthy work-life balance, ensuring you thrive both in and out of the office.

Pay: From RM3,000.00 per month

**Benefits**:

- Dental insurance
- Gym membership
- Health insurance
- Meal allowance

Schedule:

- Monday to Friday

Application Question(s):

- How many years of experience do you have in Telesales?
- Will you now, or in the future, require sponsorship for employment visa status?
- What is your expected salary? This helps us understand your financial expectations and ensure alignment with our company's budget.

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